United Airlines
Sr. Manager IT App Development
United Airlines, Chicago, Illinois, United States, 60290
DescriptionUnited's Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
Our Values : At United Airlines, we believe that inclusion propels innovation and is the foundation of all that we do. Our Shared Purpose: "Connecting people. Uniting the world." drives us to be the best airline for our employees, customers, and everyone we serve, and we can only do that with a truly diverse and inclusive workforce. Our team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation.
With multiple employee-run "Business Resource Group" communities and world-class benefits like health insurance, parental leave, and space available travel, United is truly a one-of-a-kind place to work that will make you feel welcome and accepted. Come join our team and help us make a positive impact on the world.
Job overview and responsibilities
The IT Application Development Senior Manager will be responsible for leading a development team focusing on our TechOps safety and compliance portfolio. In this role, you will work closely with our business partners to design, develop, and integrate user interfaces and services that align with business requirements. As a leader, you must possess outstanding leadership and communication skills and a thorough understanding of driving organizational change, Agile development, and solutions architecture.
Leadership and Team Management:
Lead, mentor, and develop a high-performing team, fostering a culture of collaboration, accountability, and continuous learning
Provide strategic direction and oversight to ensure the successful execution of programs, resource management, and day-to-day operations
Establish goals for the team and individuals, including performance reviews and career and performance plans
Plan for short and long-term resource needs (internally and externally) to ensure the right number of resources and skills are available to meet project goals and deadlines
Evaluate and suggest improvements to the organizational structure, roles, and responsibilities
Communication and Stakeholder Management:
Engage, collaborate, and partner with technical and business stakeholders to understand business requirements and user expectations and lead the development of solutions that meet functional and technical requirements
Collaborate with United's business and IT leadership teams and product subject matter experts to establish the product's long-term vision, goals, and strategy
Develop multi-year product development strategies and tactical plans
Share knowledge and work together to generate innovative solutions to problems
Align with business partners on delivery success criteria and ensure technology solutions follow architectural standards
Provide delivery estimates and business case updates to support overall IT performance metrics, monthly project status reporting, and quarterly resource planning review
Foster open communication within the IT team and across departments to ensure alignment and the successful delivery of cross-functional initiatives
Budgeting and Resource Management:
Develop and manage the program budget, ensuring efficient resource allocation to support strategic initiatives and operational needs
Track and report on key performance metrics, making data-driven decisions to improve the efficiency and effectiveness of the team
Strategic IT Planning and Execution:
Evaluate, implement, and manage SaaS-based solutions and develop in-house cloud-based solutions
Identify technical obstacles early and collaborate closely with the team to find innovative solutions
Responsible for escalating, assisting, and following up on resolving issues related to the delivery of technology solutions
Ensure that Agile methodologies are implemented following best practices and that continuous improvements are made as needed
Also, ensure compliance with code scanning and other security protocols during development and release
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law.
QualificationsRequired
Bachelor's degree in Information Systems, Computer Science, Engineering, Business Administration, or other related field
7+ years of relevant experience
Proven experience leading and developing IT teams, with a strong focus on leadership, mentorship, and team development
Experience implementing SaaS solutions or building applications using AWS or other cloud providers
Leadership experience managing multiple cross-functional teams or projects and influencing senior-level management and key stakeholders
Outstanding communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization
A mindset for continuous learning and staying updated on industry trends, emerging technologies, and best practices
Advanced technical and business knowledge in software development life cycle, quality assurance, project management, and other related disciplines/processes
Well-versed in Agile development and requirements management processes
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
Preferred
Master's degree
Understanding of system architecture principles, including the ability to design scalable and reliable solutions
3+ years of Application development (.NET, Java, or other modern language)
3+ years of experience working within Agile project management framework
Be a trusted leader with a vision with business partners to create impactful products that delight your customer
Lead product evaluation efforts inclusive of functional, performance, scalability, security, and architectural requirements
Lead development of proofs-of-concept to support product evaluation and strategic planning
Support estimation of project costs through all phases of the project
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT
#J-18808-Ljbffr
Our Values : At United Airlines, we believe that inclusion propels innovation and is the foundation of all that we do. Our Shared Purpose: "Connecting people. Uniting the world." drives us to be the best airline for our employees, customers, and everyone we serve, and we can only do that with a truly diverse and inclusive workforce. Our team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation.
With multiple employee-run "Business Resource Group" communities and world-class benefits like health insurance, parental leave, and space available travel, United is truly a one-of-a-kind place to work that will make you feel welcome and accepted. Come join our team and help us make a positive impact on the world.
Job overview and responsibilities
The IT Application Development Senior Manager will be responsible for leading a development team focusing on our TechOps safety and compliance portfolio. In this role, you will work closely with our business partners to design, develop, and integrate user interfaces and services that align with business requirements. As a leader, you must possess outstanding leadership and communication skills and a thorough understanding of driving organizational change, Agile development, and solutions architecture.
Leadership and Team Management:
Lead, mentor, and develop a high-performing team, fostering a culture of collaboration, accountability, and continuous learning
Provide strategic direction and oversight to ensure the successful execution of programs, resource management, and day-to-day operations
Establish goals for the team and individuals, including performance reviews and career and performance plans
Plan for short and long-term resource needs (internally and externally) to ensure the right number of resources and skills are available to meet project goals and deadlines
Evaluate and suggest improvements to the organizational structure, roles, and responsibilities
Communication and Stakeholder Management:
Engage, collaborate, and partner with technical and business stakeholders to understand business requirements and user expectations and lead the development of solutions that meet functional and technical requirements
Collaborate with United's business and IT leadership teams and product subject matter experts to establish the product's long-term vision, goals, and strategy
Develop multi-year product development strategies and tactical plans
Share knowledge and work together to generate innovative solutions to problems
Align with business partners on delivery success criteria and ensure technology solutions follow architectural standards
Provide delivery estimates and business case updates to support overall IT performance metrics, monthly project status reporting, and quarterly resource planning review
Foster open communication within the IT team and across departments to ensure alignment and the successful delivery of cross-functional initiatives
Budgeting and Resource Management:
Develop and manage the program budget, ensuring efficient resource allocation to support strategic initiatives and operational needs
Track and report on key performance metrics, making data-driven decisions to improve the efficiency and effectiveness of the team
Strategic IT Planning and Execution:
Evaluate, implement, and manage SaaS-based solutions and develop in-house cloud-based solutions
Identify technical obstacles early and collaborate closely with the team to find innovative solutions
Responsible for escalating, assisting, and following up on resolving issues related to the delivery of technology solutions
Ensure that Agile methodologies are implemented following best practices and that continuous improvements are made as needed
Also, ensure compliance with code scanning and other security protocols during development and release
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law.
QualificationsRequired
Bachelor's degree in Information Systems, Computer Science, Engineering, Business Administration, or other related field
7+ years of relevant experience
Proven experience leading and developing IT teams, with a strong focus on leadership, mentorship, and team development
Experience implementing SaaS solutions or building applications using AWS or other cloud providers
Leadership experience managing multiple cross-functional teams or projects and influencing senior-level management and key stakeholders
Outstanding communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization
A mindset for continuous learning and staying updated on industry trends, emerging technologies, and best practices
Advanced technical and business knowledge in software development life cycle, quality assurance, project management, and other related disciplines/processes
Well-versed in Agile development and requirements management processes
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
Preferred
Master's degree
Understanding of system architecture principles, including the ability to design scalable and reliable solutions
3+ years of Application development (.NET, Java, or other modern language)
3+ years of experience working within Agile project management framework
Be a trusted leader with a vision with business partners to create impactful products that delight your customer
Lead product evaluation efforts inclusive of functional, performance, scalability, security, and architectural requirements
Lead development of proofs-of-concept to support product evaluation and strategic planning
Support estimation of project costs through all phases of the project
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT
#J-18808-Ljbffr