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General Dynamics Corporation

Information Technology Support Specialist (Active TS/SCI /wPoly)

General Dynamics Corporation, Baltimore, Maryland, United States,


Responsibilities for this Position

Location:

USA MD Annapolis Junction - 2711 Technology Drive, Annapolis Junction, MD (MDC246)Full Part/Time:

Full timeJob Req:

RQ184234

Type of Requisition:Regular

Clearance Level Must Currently Possess:Top Secret SCI + Polygraph

Clearance Level Must Be Able to Obtain:Top Secret SCI + Polygraph

Suitability:Public Trust/Other Required:None

Job Family:Help Desk

Job Qualifications:Skills:Computer Hardware, Information Technology (IT) Support, Remote Access, Remote Support, Technical SupportCertifications:Experience:1 + years of related experienceUS Citizenship Required:Yes

Job Description:Transform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As an Information Technology Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on an Information Technology Support Specialist joining our team to provide technical support and troubleshooting services for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone.

HOW AN INFORMATION TECHNOLOGY SUPPORT SPECIALIST WILL MAKE AN IMPACT

Provides technical support and troubleshooting to network, desktop, and/or systems hardware and softwareMay coach and provide guidance to less-experienced professionalsApplies basic diagnostic techniques to identify problems, investigate causes, and recommend solutionsProvides remote support access through desktop mirroring and other remote access applications for worldwide sitesIdentify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure

WHAT YOU'LL NEED TO SUCCEED:

Required Experience:

3+ years of related experienceRequired Technical Skills:

Installs, modifies, and repairs computer hardware and software both in person and using remote access tools

Required:

IAT Level 1 certificate is required within 6 months of start dateSecurity Clearance Level:

TS/SCI w/PolyRequired Skills and Abilities:

Maintains current knowledge of relevant technology as assigned

Location:

On-Site in Annapolis Junction, MDUS Citizenship Required

GDIT IS YOUR PLACE:

401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn from

Scheduled Weekly Hours:40Travel Required:Less than 10%Telecommuting Options:OnsiteWork Location:USA MD Annapolis Junction

We are GDIT.

A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.#J-18808-Ljbffr