Sonoma Consulting
ServiceNow Business Analyst
Sonoma Consulting, Lincolnshire, Illinois, United States, 60069
Halo Group is a premier provider of IT talent. We place technology experts withinthe teams of the world’s leading companies to help them build innovativebusinesses that keep them one step closer to their customers and one stepahead of the competition. We offer a meaningful work environment foremployees, attractive and interesting engagements for consultants, and cutting-edgedigital innovation for our customers.
We delight in helping our customers execute their digital vision. Big projects orsmall, Halo Group knows that by combining the highest quality talent with ourunwavering support, we will become an invaluable extension of the team. HaloGroup's experienced consultants in Detroit, Atlanta and Dallas specialize in allareas of product/project governance, UX/UI, multi-platform applications, qualityassurance/testing, cloud computing, and data analytics.
Since its inception, Halo Group has been recognized for numerous awards, including:
INC 5000Future 50101 Best and BrightestMichigan 50 Companies to WatchGoldline Research - “Most Dependable Companies”Ernst & Young - “Entrepreneur of the Year” FinalistJob Description
Title: ServiceNow Business AnalystLocation: Lincolnshire, ILLong Term Contract
Overview:We currently have an immediate need for a seasoned Senior Business Analyst with experience in Project Management and working within Service Desk transition environments. The Business Analyst will work in concert with support teams to separate instances of ServiceNow and will account for ServiceNow knowledge documentation, service transition, colleague communication, and more to successfully complete Service Desk transitions.
Experience and Requirements
Experienced BA/PM with previous background in Service Desk transitionExperience with Microsoft suite of products expectedITIL certifications/awareness – Service Transition scopeServiceNow experience highly recommendedAbility to work independently once acclimatedAbility to engage/influence leaders and drive changeAbility to work with Knowledge Management team to coordinate documentationPerform other duties as assignedQualifications
KEY SKILL REQUIREMENTS:
This needs to be a Senior Business Analyst with experience working on Service Desk Transition projects. Experience with ServiceNow Service Desk transition projects would be golden. If they have some Project Management experience as well, added plus.Experience supporting MS Suites is required.Strong documentation management experience is strongly desired.Any ITIL related certifications or awareness is a big plus.Additional Information
Title: ServiceNow Business Analyst, ITIL Analyst, ITSM Analyst, Business Analyst, ServiceNow Analyst
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We delight in helping our customers execute their digital vision. Big projects orsmall, Halo Group knows that by combining the highest quality talent with ourunwavering support, we will become an invaluable extension of the team. HaloGroup's experienced consultants in Detroit, Atlanta and Dallas specialize in allareas of product/project governance, UX/UI, multi-platform applications, qualityassurance/testing, cloud computing, and data analytics.
Since its inception, Halo Group has been recognized for numerous awards, including:
INC 5000Future 50101 Best and BrightestMichigan 50 Companies to WatchGoldline Research - “Most Dependable Companies”Ernst & Young - “Entrepreneur of the Year” FinalistJob Description
Title: ServiceNow Business AnalystLocation: Lincolnshire, ILLong Term Contract
Overview:We currently have an immediate need for a seasoned Senior Business Analyst with experience in Project Management and working within Service Desk transition environments. The Business Analyst will work in concert with support teams to separate instances of ServiceNow and will account for ServiceNow knowledge documentation, service transition, colleague communication, and more to successfully complete Service Desk transitions.
Experience and Requirements
Experienced BA/PM with previous background in Service Desk transitionExperience with Microsoft suite of products expectedITIL certifications/awareness – Service Transition scopeServiceNow experience highly recommendedAbility to work independently once acclimatedAbility to engage/influence leaders and drive changeAbility to work with Knowledge Management team to coordinate documentationPerform other duties as assignedQualifications
KEY SKILL REQUIREMENTS:
This needs to be a Senior Business Analyst with experience working on Service Desk Transition projects. Experience with ServiceNow Service Desk transition projects would be golden. If they have some Project Management experience as well, added plus.Experience supporting MS Suites is required.Strong documentation management experience is strongly desired.Any ITIL related certifications or awareness is a big plus.Additional Information
Title: ServiceNow Business Analyst, ITIL Analyst, ITSM Analyst, Business Analyst, ServiceNow Analyst
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