Logo
WTW

Managed Care Leader

WTW, Chicago, Illinois, United States, 60290


Description

Client Management links our clients to our exceptional capabilities and solutions to drive profitable revenue growth. This includes responsibilities for growing revenue and managing a portfolio of clients across our two business segments, Health, Wealth and Career and Risk and Broking.

The Managed Care Growth Leader is the primary client lead managing the totality of the Willis Towers Watson (WTW) relationship for clients within the Managed Care Industry. This individual is accountable for profitable Managed Care revenue growth and focused on bringing new solutions to existing clients, acquiring new Managed Care clients, and ensuring deep client satisfaction.

This role can be located anywhere in the US.

The Role

Establish and manage a team of Managed Care P&C experts including sales and service professionals, focused on the Managed Care industry

Initiate and coordinate the development of products, services, analytics, and other resources to support our Managed Care clients and attract new business

Grow Managed Care book by identifying and supporting producers pursuing Managed Care, managing RFP activity, establishing relationships within the industry, providing thought leadership, participating in speaking engagements, etc.

Become a trusted advisor and portal to WTW for assigned Managed Care clients and prospects, addressing their unique business needs with solutions that leverage capabilities from across the company and incorporate industry expertise

Coordinate and collaborate with specialists, consultants, industry experts, and other critical team members across WTW segments and geographies to bring the full capabilities of WTW to Managed Care clients and ensure a streamlined client experience

Influential at multiple levels of the client organization across all relevant buyer hubs, promoting new and recurring business while managing existing revenue and profit streams

Lead the development and execution of client account plans and strategies to ensure profitable revenue growth and create new business opportunities

Maintain leadership level market relationships to support broking teams, develop new products for the industry, and identify opportunities for alternative growth areas such as programs, affinity business, captives, etc.

Participate in relevant Managed Care industry communities in order to deliver industry-specific expertise to our clients

Develop a broad understanding of WTW capabilities and expertise across our two business segments, Health, Wealth and Career and Risk and Broking

Ensure client satisfaction with Managed Care clients through proactively monitoring and addressing any issues

Partner with segment and business leads to negotiate pricing/fees, and ensure client relationships are secure and financially sound

Actively develop and mentor Managed Care talent on client teams, providing direction, feedback and coaching

Act as a role model throughout WTW by embodying our values of client focus, teamwork, integrity, respect and excellence

Qualifications

The Requirements

10 or more years of experience and proven track record selling insurance & risk services to Managed Care organizations in the areas of people, risk and capital

Ability to build, maintain and manage multiple relationships at the most senior levels within client organizations

Ability to influence key stakeholders (internal and external) via formal and informal channels

Track record of sales expertise

High level of business acumen

Demonstrated intellectual curiosity to learn and sell across the entirety of WTW

Strong people & negotiating skills, along with strong conflict resolution capabilities

Ability to coordinate teams across WTW businesses

Team-oriented and collaborative

Ability to diagnose complex client issues, comprehend the full breadth of Willis Towers Watson’s services, blend them into practical solutions that meet our clients’ needs, and articulate them to C-Suite buyers across multiple disciplines

Senior level experience aligned in corporate insurance risk and broking is a plus

Legal background/knowledge regarding Managed Care industry and healthcare regulatory analysis a plus

Ability to successfully direct multiple projects and ensure quality deliverables on time and within budget

An executive presence with polished and well developed oral and written communication skills

Availability to travel on an as needed basis

Undergraduate degree preferred

#J-18808-Ljbffr