SouthEast Alaska Regional Health Consortium
Social Services Coordinator
SouthEast Alaska Regional Health Consortium, Juneau, Alaska, us, 99812
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Social Services Coordinator
Apply
locations
AK - Juneau
time type
Full time
posted on
Posted 6 Days Ago
job requisition id
JR100663
Pay Range:$28.06 - $36.08
SEARHC
is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.This position functions within SEARHC Primary Care and is responsible for coordinating the delivery of appropriate and timely care for patients, promotes quality and cost-effective health care outcomes and ensures the efficient daily operations of the Primary Care Clinic.
Key Essential Functions and Accountabilities of the JobAssists the Primary Care Team in coordinating safe, effective, efficient, equitable, patient-centered care.
Assesses the self-management skills of patients and caregivers and encourages wellness and autonomy through support, training, and coordination of referred services.
Communicates regularly with patients and caregivers regarding referred services.
Utilizes sound knowledge and judgement in determining prioritization of patient referrals, outreach, and coordination of care to maintain patient safety and service quality. Decisions must be made with weighted consideration and awareness of their impact on patient care and outcomes.
Supports care coordination within and outside of the SEARHC health system to ensure a consistent, effective, supportive system of care.
Tracks and maintains case management coordination data.
Works autonomously to assess frameworks and identify solutions at an individual, community and system level. Will seek supervisor support when indicated and/or necessary.
Schedules patient appointments, answers clinic calls, monitors and communicates to patients through WellApp messaging.
Generates patient letters and completes relevant forms as needed.
Advocates for patient and patient caregivers at service-delivery level, empowers patient
decision-making and
self-care, and addresses patient needs in a timely manner.
Collaborates with the Primary Care team members to establish plan of care to maximize patient healthcare outcomes.
Coordinates and facilitates both incoming and outgoing patient referrals within SEARHC and outside facilities, including necessary prior authorizations.
Verifies patient’s insurance profile and demographics are current and update as needed.
Participates in departmental and clinical improvement efforts, maintains a clean and safe working environment for self, staff, and patients, and maintains compliance with annual competencies.
Fosters partnerships through teamwork and utilizes resources effectively.
Submits and coordinates patient travel requests to Patient Travel, including Letter of Medical Necessity, escort information, and housing needs.
Supports Primary Care clinical staff, works with team to ensure coverage of front desk and scheduling for all service lines.
Monitors and updates schedules for Primary Care clinic: checking patients in, noting cancellations, and filling open slots with cancellation lists as available; utilizes and manages all incoming Well App, voicemail, email, and phone lines.
Monitors all scheduled patients upcoming appointments and completes preregistration ensuring correct provider information and verifying insurance eligibility.
Verifies provider IT accounts, travel, and housing requests.
Coordinates educational in-services provided by the primary care clinic providers if needed.
Responsible for promoting, encouraging, and displaying the highest level of customer service, professional behavior and courtesy to patients and staff.
Completes data collection as requested by leadership.
Assures all data is input into designated database for ease of communication across the consortium.
Other FunctionsMaintains a clean and safe working environment including adequate supplies and upkeep of unit and equipment, reporting any defective or missing equipment and safety hazards.
Performs duties as assigned in a responsible, respectful, and caring manner.
Supervisory ResponsibilitiesThis position does not require direct supervisory responsibilities.
Assists in training and onboarding of new staff.
Education, Certifications, and Licenses RequiredBS/BA/BSW in social services, social work, education, human development, mental health or related field preferred.
Basic Life Support certification required
Experience RequiredOne year of experience in general case management, social work, or counseling.
Knowledge ofIn-depth medical terminology.
Safety and infection control principles.
Skills inUse of technical tools and instruments such as computers and medical equipment.
Problem-solving conflict resolution.
Strong interpersonal and organizational skills.
Ability toMulti-task and work independently in fast paced environment.
Required Certifications :Basic Life Support (BLS) - American Heart Association
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
About Southeast Alaska Regional Health Consortium
We Want You to Join our TeamSoutheast Alaska is home to some of the world’s most breathtaking landscapes, proudest Native cultures, and thriving pioneer spirits. SouthEast Alaska Regional Health Consortium (SEARHC) helps to keep it healthy.Every career with SEARHC comes with a positive work culture, a team with shared values, and competitive benefits. SEARHC offers sign-on bonuses for Registered Nurses, Hot Jobs and Certified Nurses Assistants.At SEARHC, we are passionate about enhancing the health and wellbeing of our team as well as the communities we serve.We Embody our Values:RespectCultural IdentityServiceProfessionalismCompassion
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Social Services Coordinator
Apply
locations
AK - Juneau
time type
Full time
posted on
Posted 6 Days Ago
job requisition id
JR100663
Pay Range:$28.06 - $36.08
SEARHC
is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.This position functions within SEARHC Primary Care and is responsible for coordinating the delivery of appropriate and timely care for patients, promotes quality and cost-effective health care outcomes and ensures the efficient daily operations of the Primary Care Clinic.
Key Essential Functions and Accountabilities of the JobAssists the Primary Care Team in coordinating safe, effective, efficient, equitable, patient-centered care.
Assesses the self-management skills of patients and caregivers and encourages wellness and autonomy through support, training, and coordination of referred services.
Communicates regularly with patients and caregivers regarding referred services.
Utilizes sound knowledge and judgement in determining prioritization of patient referrals, outreach, and coordination of care to maintain patient safety and service quality. Decisions must be made with weighted consideration and awareness of their impact on patient care and outcomes.
Supports care coordination within and outside of the SEARHC health system to ensure a consistent, effective, supportive system of care.
Tracks and maintains case management coordination data.
Works autonomously to assess frameworks and identify solutions at an individual, community and system level. Will seek supervisor support when indicated and/or necessary.
Schedules patient appointments, answers clinic calls, monitors and communicates to patients through WellApp messaging.
Generates patient letters and completes relevant forms as needed.
Advocates for patient and patient caregivers at service-delivery level, empowers patient
decision-making and
self-care, and addresses patient needs in a timely manner.
Collaborates with the Primary Care team members to establish plan of care to maximize patient healthcare outcomes.
Coordinates and facilitates both incoming and outgoing patient referrals within SEARHC and outside facilities, including necessary prior authorizations.
Verifies patient’s insurance profile and demographics are current and update as needed.
Participates in departmental and clinical improvement efforts, maintains a clean and safe working environment for self, staff, and patients, and maintains compliance with annual competencies.
Fosters partnerships through teamwork and utilizes resources effectively.
Submits and coordinates patient travel requests to Patient Travel, including Letter of Medical Necessity, escort information, and housing needs.
Supports Primary Care clinical staff, works with team to ensure coverage of front desk and scheduling for all service lines.
Monitors and updates schedules for Primary Care clinic: checking patients in, noting cancellations, and filling open slots with cancellation lists as available; utilizes and manages all incoming Well App, voicemail, email, and phone lines.
Monitors all scheduled patients upcoming appointments and completes preregistration ensuring correct provider information and verifying insurance eligibility.
Verifies provider IT accounts, travel, and housing requests.
Coordinates educational in-services provided by the primary care clinic providers if needed.
Responsible for promoting, encouraging, and displaying the highest level of customer service, professional behavior and courtesy to patients and staff.
Completes data collection as requested by leadership.
Assures all data is input into designated database for ease of communication across the consortium.
Other FunctionsMaintains a clean and safe working environment including adequate supplies and upkeep of unit and equipment, reporting any defective or missing equipment and safety hazards.
Performs duties as assigned in a responsible, respectful, and caring manner.
Supervisory ResponsibilitiesThis position does not require direct supervisory responsibilities.
Assists in training and onboarding of new staff.
Education, Certifications, and Licenses RequiredBS/BA/BSW in social services, social work, education, human development, mental health or related field preferred.
Basic Life Support certification required
Experience RequiredOne year of experience in general case management, social work, or counseling.
Knowledge ofIn-depth medical terminology.
Safety and infection control principles.
Skills inUse of technical tools and instruments such as computers and medical equipment.
Problem-solving conflict resolution.
Strong interpersonal and organizational skills.
Ability toMulti-task and work independently in fast paced environment.
Required Certifications :Basic Life Support (BLS) - American Heart Association
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
About Southeast Alaska Regional Health Consortium
We Want You to Join our TeamSoutheast Alaska is home to some of the world’s most breathtaking landscapes, proudest Native cultures, and thriving pioneer spirits. SouthEast Alaska Regional Health Consortium (SEARHC) helps to keep it healthy.Every career with SEARHC comes with a positive work culture, a team with shared values, and competitive benefits. SEARHC offers sign-on bonuses for Registered Nurses, Hot Jobs and Certified Nurses Assistants.At SEARHC, we are passionate about enhancing the health and wellbeing of our team as well as the communities we serve.We Embody our Values:RespectCultural IdentityServiceProfessionalismCompassion
#J-18808-Ljbffr