Director, Research Development and Member Advisory, EAB Seramount

Director, Research Development and Member Advisory, EAB Seramount At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, advancement, and the workplace. Seramount, part of EAB, is a strategic business dedicated to advancing diversity, equity, and inclusion (DEI) in the workplace. We serve forward-thinking organizations with integrated tools that provide a strategic and holistic map for setting new standards for workplace culture. Over the past four decades, we’ve built deep, data-powered intelligence on the employee experience, allowing us to address specific client workplace challenges related to DEI. We excel in serving as our members’ go-to partner in developing and progressing their diversity and inclusion strategies. Our business is in growth mode and offers the right person the opportunity to be a part of a diverse, dynamic, creative, and highly skilled team partnering with leading companies to advance more inclusive corporate cultures. Position Overview: This position may be based in any EAB office (including Washington, D.C. or Richmond, VA) or is open to remote employment within the continental United States. The role has travel expectations of up to 40%. Primary Responsibilities: Serve as diversity and inclusion subject matter expert and conduct research when necessary. Meet and exceed member expectations to help support renewal and retention efforts. Serve as trusted point of contact for member advisory, inquiries, research requests, and communications. Work across the EAB Seramount team between Relationship Management, Marketing, Events, Insights, and Solutions teams to help our members achieve their DEI objectives. Spend 70% of your time in market with members (mix of virtual and in-person). Achieve expertise in DEI subject areas by influencing research and insights. Conduct client calls on DEI-related inquiries and provide practitioner consulting on strategy development and execution. Deliver presentations to our DBP members on various subjects. Provide guidance in the creation of resources for our advisory library of content. Collaborate with relationship managers and marketing teams to secure new member pipeline and execute renewals. Support Seramount events and conferences, serving as client advocate for content. Partner with marketing to create and advise on communications and member outreach. Basic Qualifications: Bachelor’s degree in a related field. Minimum 6-8+ years of professional work experience in Diversity, Equity, and Inclusion. Concrete understanding of DE&I and its correlation to organizational impact. Demonstrated ability to build strong relationships and interface effectively with all levels in the organization. Utilize both research and insights to deliver recommendations and solutions to clients. Demonstrated experience with stakeholder engagement and change management. Highly detail-oriented, organized, able to multi-task, and work independently as well as within a collaborative team structure. Demonstrated ownership of and accountability towards business goals. Experience preparing workshops and formal presentations. Thoughtful, creative, and proactive problem-solving and critical thinking skills. Excellent organizational, oral, and written communications. Willingness to travel up to 40%. Ideal Qualifications: Ability to provide guidance on DEI strategic best practices. Utilize diverse experiences to influence positioning on DE&I topics. Commitment to valuing diversity and practicing inclusive behaviors. If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome diversity of background and experience. We encourage you to submit an application if this is a role you would be passionate about doing every day. Compensation: The anticipated starting salary (base) range for this role is $87,500 - $130,000 per year. Actual salary varies due to relevant experience, skills, and location. This hire will additionally be eligible for discretionary bonus or incentive compensation. Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package, including medical, dental, and vision insurance, 20+ days of PTO annually, and a 401(k) retirement savings plan. This opening is not eligible for visa sponsorship at this time; EAB will consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future. At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger,” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected, and heard. EAB is an Equal Opportunity Employer, making employment decisions based on qualifications, merit, and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law.

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