Trade Channel Specialist

Job DescriptionWelcome to Holland America Line, a premium cruise line dedicated to explorers, foodies and music lovers who want to explore the world on perfectly sized, refreshingly spacious ships filled with one-of-a-kind experiences.We’re looking for an amazing sales professional to fill this role, which is based in our Seattle office. This is a hybrid, in-office role. You’ll work in person (in office) Tuesday to Thursday each week. You’ll be responsible for oversight and administration of an assigned trade channel group driving net ticket revenue sales and providing exceptional sales support to those partners within the channel. This individual will implement and execute a specific strategy for the channel and serve as the company’s designated channel subject matter expert. In addition, this role will provide back-office support to the senior managers of National and Strategic Accounts.ResponsibilitiesOversight and administration of an assigned trade channel group driving net ticket revenue sales and providing exceptional sales support to those partners within the channel.Manage specific trade channel(s) portfolio to meet or exceed an annual/quarterly net ticket revenue target for assigned accounts.Proactively communicate with assigned accounts to drive incremental business, communicate sales initiatives and address partner issues.Conduct a minimum of 10 outbound sales calls to accounts with assigned channel portfolio.Provide daily back-office support to national and strategic account senior managers including partner follow-up, issue resolution, hosted group programs, report distribution, cooperative funding processing and other sales activities as assigned.Provide virtual brand and product training to trade channel partners on a regular cadence to drive advisor education and awareness.Support national and strategic account partners with marketing collateral and promotional support.Attend national and partnership conferences and on-site sales calls as required by assigned trade channel portfolio.Serve as subject matter expert for trade channel sales and programs.Collaborate across operational units for channel product development and partner issue resolution.RequirementsBachelor’s degree preferred, or equivalent experience.3+ years relationship sales support experience.2+ years supervisory experience.2+ years targeted trade sales revenue generation.Strong knowledge of Holland America Line & Seabourn Product.Telephone sales support experience.Previous Holland America Line / Seabourn reservation experience is preferred.Strong organizational and time management skills.Proficiency in all major Microsoft Office applications required.Expert multi-tasking and project management skills.Strong communication skills (verbal and written).Self-starter, team player and able to work independently.Must be legally authorized to work in the United States. Holland America Line is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).BenefitsCruise and Travel Privileges for You and Your familyHealth Benefits401(k)Employee Stock Purchase PlanTraining & Professional DevelopmentRewards & IncentivesTuition & Professional Certification ReimbursementBase Salary Range: $52,100 - $70,400. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidate's qualifications and experience uniquely.Our Culture…Stronger Together:Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees.Holland America is an equal opportunity employer.Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact

recruiting@hollandamericagroup.com .#HAL

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