Computer Support Analyst 2 / End Device Support

Client: University of WADepartment: Information Technology ServicesTitle: Computer Support Analyst 2 / End Device Support Duration: 6 MonthsLocation: 1001 4th Ave. | Box 359968 | Seattle, WA 98104 Job Description:We have an immediate need for a Short-term, Computer Support Analyst 2 / End Device Support with experience in the following areas: Montlake End Device Support requires operational assistance for daily IT hardware support tickets that run the entirety of our offered IT support services. University of Washington Medical Center relies on End Device Support to keep the computer hardware operational and is a key part of the top tier medical services that keep University of Washington ranked among the best in the nation.REQUIREMENTS: Proficient in managing desktop and end user computing devices, with hands on experience in hardware and software support. Expertise in troubleshooting Windows and iGel operating systems and providing deskside hardware and software support. Strong relationship building skills with a focus on understanding client needs and delivering tailored technical solutions Employee Benefits: At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits: Four options of medical Insurance Dental and Vision Insurance 401k Contributions Critical Illness Insurance Voluntary Permanent Life Insurance Accident Insurance Other Employee Perks LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.