American Heart Association
Client Services Manager
American Heart Association, Dallas, Texas, United States, 75215
Overview:
As we celebrate our Centennial year, we invite you to join us in shaping the next century of impact. Be a relentless force for a world of longer, healthier lives as we remain devoted to a future of health and hope for everyone, everywhere. At the American Heart Association, your contribution matters, and so does your career.The American Heart Association has an excellent opportunity for a
Client Services Manager
for our
Corporate Relations
Operations.This is a full-time, benefits eligible, grant-funded opportunity, with current funding through 06/2028.The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.jobs.Responsibilities:This role is responsible for supporting overall account management within assigned pharmaceutical, biopharmaceutical, and device companies nationally. The ability to build relationships with both internal and external parties and manage deadlines is critical to success. This candidate will be highly organized, and possess the ability to communicate professionally and effectively both via email and in person.Essential Job DutiesSupport Strategic Account Director in alignment of all cross functional internal teams.Support preparation of agenda, and lead preparation of deck for external meetings.Work with internal and external stakeholders to schedule meetings as needed.Join external calls and collect next steps and follow ups.Lead submission of material review, ex: internal communications, science, legal and prepare feedback to share externally.Review contracts for necessary annual, quarterly, and or monthly reporting/meetings. Understand elements to include and lead scheduling and internal initiation of those reports/meetings.Keep organized records for each account.Support Strategic Account Director in preparation for conferences.Qualifications:
Bachelors degree or equivalent experienceFive (5) years experience in project managementDemonstrated ability to consult and interact internally across a large matrixed organization.Professional and formal written and verbal communicationSome travel, including overnights.
Compensation & Benefits:The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.Compensation
Our goal is to ensure you have a competitive base salary. Thats why we regularly review the market value of jobs and make adjustments, as needed.
Performance and Recognition
You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.
Benefits
We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.Professional Development
You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Associations national online university, with more than 100,000 resources designed to meet your needs and busy schedule.Work-Life Harmonization
The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
Tuition Assistance
- We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
:The American Heart Associations 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the AHA will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.
At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities. We're committed to ensuring our workforce, workplace culture and mission have a shared impact across a diverse set of backgrounds.
This position not a match with your skills? Click here to see other opportunities.
EOE/Protected Veterans/Persons with Disabilities:#AHAIND2
As we celebrate our Centennial year, we invite you to join us in shaping the next century of impact. Be a relentless force for a world of longer, healthier lives as we remain devoted to a future of health and hope for everyone, everywhere. At the American Heart Association, your contribution matters, and so does your career.The American Heart Association has an excellent opportunity for a
Client Services Manager
for our
Corporate Relations
Operations.This is a full-time, benefits eligible, grant-funded opportunity, with current funding through 06/2028.The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.jobs.Responsibilities:This role is responsible for supporting overall account management within assigned pharmaceutical, biopharmaceutical, and device companies nationally. The ability to build relationships with both internal and external parties and manage deadlines is critical to success. This candidate will be highly organized, and possess the ability to communicate professionally and effectively both via email and in person.Essential Job DutiesSupport Strategic Account Director in alignment of all cross functional internal teams.Support preparation of agenda, and lead preparation of deck for external meetings.Work with internal and external stakeholders to schedule meetings as needed.Join external calls and collect next steps and follow ups.Lead submission of material review, ex: internal communications, science, legal and prepare feedback to share externally.Review contracts for necessary annual, quarterly, and or monthly reporting/meetings. Understand elements to include and lead scheduling and internal initiation of those reports/meetings.Keep organized records for each account.Support Strategic Account Director in preparation for conferences.Qualifications:
Bachelors degree or equivalent experienceFive (5) years experience in project managementDemonstrated ability to consult and interact internally across a large matrixed organization.Professional and formal written and verbal communicationSome travel, including overnights.
Compensation & Benefits:The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.Compensation
Our goal is to ensure you have a competitive base salary. Thats why we regularly review the market value of jobs and make adjustments, as needed.
Performance and Recognition
You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.
Benefits
We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.Professional Development
You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Associations national online university, with more than 100,000 resources designed to meet your needs and busy schedule.Work-Life Harmonization
The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
Tuition Assistance
- We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
:The American Heart Associations 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the AHA will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.
At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities. We're committed to ensuring our workforce, workplace culture and mission have a shared impact across a diverse set of backgrounds.
This position not a match with your skills? Click here to see other opportunities.
EOE/Protected Veterans/Persons with Disabilities:#AHAIND2