Caesars Entertainment
HR Manager - Performance & Culture
Caesars Entertainment, Stateline, Nevada, us, 89449
Job Description
KEY JOB FUNCTIONS :Responsible for post-hire 90-Day retention processes and reducing pre-day turnover on a year over year basis.Responsible for the Performance Management process by training managers and supervisors on the PAR process. Ensures that appraisal ratings distributions are in-line with corporate guidelines and property customer service scores.Responsible for PAR and 90-day review process.Responsible for creating, monitoring and distributing company policies. Trains supervisors, managers and directors in Fair Employment Practices and applicable policies.Supports Team Member Engagement Initiatives by ensuring departments are using appropriate reward and recognition programs and progressive discipline processes.Improves the service of the Employee Relations and Engagement process.Manages the team member exit process in order to determine reasons for property turnover. Ensures every voluntary termination is followed up with and ensures appropriate termination codes are used.Provides guidance and counsel to managers, supervisors and team members in regards to FMLA and ADA issues.Responsible for team member investigations.Manages the company's board of review process and unemployment process.Responsible for overseeing the Oracle Regulatory Compliance program.Responsible for all aspects of internal communications (i.e. memos, property portal update, etc.)EDUCATION and/or EXPERIENCE:
Bachelors Degree in Human Resources or Business Administration preferredMinimum of 2 years of management experience Human Resources or related field, supervisory and communication experience preferred.Human Resources in Gaming or Hospitality industry is a plusQUALIFICATIONS:
Literate and fluent in English"Upbeat and Positive"Ability to communicate effectively with team members of all levels and from diverse backgroundsOutstanding attention to detailsMust have excellent judgment and common sense and be able to make and support decisionsMust be able to maintain confidentiality of informationAbility to work as part of a team with little direct supervisionMust be a self-starterAbility to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated businessActs as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.Adheres to all regulatory, company and department policies and proceduresPHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS:
Must be able to sit or stand for long periods of time (8 hours).Visual and auditory range must include immediate environment.Must have the manual dexterity to operate a computer and other necessary office equipment.Must be able to maneuver throughout all areas of the property including stairs and escalators.Must have the ability to push, pull, reach, bend, twist, stoop, and kneel.
Positions that have contact with the public require the ability to work in a noisyenvironment and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.
DisclaimerThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
About Us
At Harrah's and Harveys Lake Tahoe, we want you as a partner in a win-win relationship. We want you to maximize your skills and talents to become the best you can be in your chosen field. We are proud to be one of the leaders in the hospitality business. One of the reasons our resorts have consistently received 4-Star and 4-Diamond Awards is because of the friendly, top quality people we hire to serve our guests.
Harrah's and Harveys Lake Tahoe are located on the south shore of magnificent Lake Tahoe, America's largest alpine lake and number one vacation destination. Visitors are drawn to Lake Tahoe's year round recreation, which includes skiing and snowboarding in the winter months and hiking, fishing, mountain biking, golf kayaking, sailing and a plethora of other recreation opportunities in the spring, summer and fall. Add to this, the lively, round-the-clock gaming and indoor entertainment, world-class amenities, which include two heated pools , a full-service health spa, various restaurants, including the world renowned, Hell's Kitchen, 1,254 rooms and suites plus excellent guest service, and you can understand why Harrah's & Harveys are popular choices for travelers and vacationers throughout the year.
Besides living in one of the Earth's most beautiful locations you will join a company that understands how to treat employees. As an industry leader, Harrah's believes a successful company starts with satisfied employees. Whether it's professional advancement or personal recognition, Harrah's provides accolades and incentives as you move along your career path.
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.
The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.
The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
KEY JOB FUNCTIONS :Responsible for post-hire 90-Day retention processes and reducing pre-day turnover on a year over year basis.Responsible for the Performance Management process by training managers and supervisors on the PAR process. Ensures that appraisal ratings distributions are in-line with corporate guidelines and property customer service scores.Responsible for PAR and 90-day review process.Responsible for creating, monitoring and distributing company policies. Trains supervisors, managers and directors in Fair Employment Practices and applicable policies.Supports Team Member Engagement Initiatives by ensuring departments are using appropriate reward and recognition programs and progressive discipline processes.Improves the service of the Employee Relations and Engagement process.Manages the team member exit process in order to determine reasons for property turnover. Ensures every voluntary termination is followed up with and ensures appropriate termination codes are used.Provides guidance and counsel to managers, supervisors and team members in regards to FMLA and ADA issues.Responsible for team member investigations.Manages the company's board of review process and unemployment process.Responsible for overseeing the Oracle Regulatory Compliance program.Responsible for all aspects of internal communications (i.e. memos, property portal update, etc.)EDUCATION and/or EXPERIENCE:
Bachelors Degree in Human Resources or Business Administration preferredMinimum of 2 years of management experience Human Resources or related field, supervisory and communication experience preferred.Human Resources in Gaming or Hospitality industry is a plusQUALIFICATIONS:
Literate and fluent in English"Upbeat and Positive"Ability to communicate effectively with team members of all levels and from diverse backgroundsOutstanding attention to detailsMust have excellent judgment and common sense and be able to make and support decisionsMust be able to maintain confidentiality of informationAbility to work as part of a team with little direct supervisionMust be a self-starterAbility to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated businessActs as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.Adheres to all regulatory, company and department policies and proceduresPHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS:
Must be able to sit or stand for long periods of time (8 hours).Visual and auditory range must include immediate environment.Must have the manual dexterity to operate a computer and other necessary office equipment.Must be able to maneuver throughout all areas of the property including stairs and escalators.Must have the ability to push, pull, reach, bend, twist, stoop, and kneel.
Positions that have contact with the public require the ability to work in a noisyenvironment and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.
DisclaimerThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
About Us
At Harrah's and Harveys Lake Tahoe, we want you as a partner in a win-win relationship. We want you to maximize your skills and talents to become the best you can be in your chosen field. We are proud to be one of the leaders in the hospitality business. One of the reasons our resorts have consistently received 4-Star and 4-Diamond Awards is because of the friendly, top quality people we hire to serve our guests.
Harrah's and Harveys Lake Tahoe are located on the south shore of magnificent Lake Tahoe, America's largest alpine lake and number one vacation destination. Visitors are drawn to Lake Tahoe's year round recreation, which includes skiing and snowboarding in the winter months and hiking, fishing, mountain biking, golf kayaking, sailing and a plethora of other recreation opportunities in the spring, summer and fall. Add to this, the lively, round-the-clock gaming and indoor entertainment, world-class amenities, which include two heated pools , a full-service health spa, various restaurants, including the world renowned, Hell's Kitchen, 1,254 rooms and suites plus excellent guest service, and you can understand why Harrah's & Harveys are popular choices for travelers and vacationers throughout the year.
Besides living in one of the Earth's most beautiful locations you will join a company that understands how to treat employees. As an industry leader, Harrah's believes a successful company starts with satisfied employees. Whether it's professional advancement or personal recognition, Harrah's provides accolades and incentives as you move along your career path.
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.
The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.
The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.