Ficc application support analyst

job summary: The key responsibilities / deliverables are as follows (but not limited to): First point of contact for end business users in Rates Ownership and delivery of on-boarding support of or processes into the MAPS organizationBuild and maintain strong partnerships with business stakeholders, application development personnel, and infrastructure contacts Monitoring and alerting of critical trading system environmentsTroubleshooting of complex systems issues Proactive identification and resolution of problem hotspots Development of tools and driving efficiency/stability improvementsAccurate tracking of support effort to enable effective management reportingRelease implementation and enforcement of change management policyMajor Incident management and Problem ManagementThe suite of applications we support cover many different functional aspects of the business, including pricing and trade capture, risk generation and aggregation, market and reference data. The role will give the successful candidate exposure to the full front-to-back process from trade inception to feeding risk downstream. This is also an opportunity to work in a global team. The core set of technical skills that are beneficial in the role are: Operating systems: Linux primarilyITIL Certification or performed in a role that demonstrates application of the principlesScripting languages: Unix Shell, PythonSQL (intermediate level: multi-table joins, grouping results, stored procedures)Grid computing (e.g. Data Synapse), job scheduling (Autosys, Crontab) batch managementWell rounded understanding of infrastructure disciplines (network, server, storage, messaging)Enterprise Monitoring - ITRS GeneosDocumentation (Confluence)Experience with trading risk systemsFamiliarity with Bloomberg and Reuters location: New York, New York job type: Contract salary: $61.59 - 71.59 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Monitoring and alerting of critical trading system environmentsTroubleshooting of complex systems issues Proactive identification and resolution of problem hotspots qualifications: Experience level: ExperiencedMinimum 10 years of experienceEducation: Bachelors skills: RFTechnical SupportPython Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days.