The Dog Stop LLC
Assistant Manager/Customer Care Manager - The Dog Stop
The Dog Stop LLC, Cumming, Georgia, United States, 30128
The Dog Stop® Cumming-Midway is looking for an enthusiastic Assistant Manager/Customer Care Manager with extensive retail and customer service experience to join the team at our brand-new doggie-day care and boarding facility! Knowledge of the dog care industry is a strong plus but not required provided the candidate is capable of quickly learning the ins and outs of our services and our complete product line.
We do require a positive attitude, outgoing personality, dedication to providing an unparalleled experience for our clientele, and, of course, a love of dogs.
Assistant Manager responsibilities will include but are not limited to:
Meeting Sales GoalsMerchandising ProductsInventory TrackingProduct ResearchDeveloping Customer RelationshipsClient ToursManagement of Client Database and Corresponding FilingStaffing: Teambuilding, Management and AccountabilitySocial Media Content Creation and Management
Customer Care Manager responsibilities will include but are not limited to:
Gain a thorough understanding of all services provided at The Dog Stop.Clearly articulate and communicate the advantages of our services to potential clients.Promote and sell dog care services and memberships to new clients.Develop and execute effective social media strategies for the location(s).Manage and optimize marketing and advertising budgets to ensure effective outreach.Design, implement, and monitor guerrilla marketing campaigns.Coordinate the referral program to drive new client acquisitions.Convert leads into in-person interview at the location(s).Turn successful interview interactions into membership sales or service bookings.Conduct store tour to introduce prospective pet parents to all of our services during interviewServe as the point of contact between potential clients and the location(s), managing ongoing communication.Meet and exceed agreed-upon sales targets and timelines.Evaluate market trends and opportunities, track sales progress, and provide regular status updates.
Necessary Qualifications:
1-2 years experience in retail & customer service, preferably 1 yr supervisory role3 professional referencesExcellent communication skillsBasic computer skillsBasic marketing skills to support TDS’s traditional and social media platformsFlexible schedule and ability to work weekends
Apply today to join a great team working to provide the best dog care available in this booming industry.
The Dog Stop® Cumming-Midway | Dog Boarding, Daycare, Dog Grooming
We do require a positive attitude, outgoing personality, dedication to providing an unparalleled experience for our clientele, and, of course, a love of dogs.
Assistant Manager responsibilities will include but are not limited to:
Meeting Sales GoalsMerchandising ProductsInventory TrackingProduct ResearchDeveloping Customer RelationshipsClient ToursManagement of Client Database and Corresponding FilingStaffing: Teambuilding, Management and AccountabilitySocial Media Content Creation and Management
Customer Care Manager responsibilities will include but are not limited to:
Gain a thorough understanding of all services provided at The Dog Stop.Clearly articulate and communicate the advantages of our services to potential clients.Promote and sell dog care services and memberships to new clients.Develop and execute effective social media strategies for the location(s).Manage and optimize marketing and advertising budgets to ensure effective outreach.Design, implement, and monitor guerrilla marketing campaigns.Coordinate the referral program to drive new client acquisitions.Convert leads into in-person interview at the location(s).Turn successful interview interactions into membership sales or service bookings.Conduct store tour to introduce prospective pet parents to all of our services during interviewServe as the point of contact between potential clients and the location(s), managing ongoing communication.Meet and exceed agreed-upon sales targets and timelines.Evaluate market trends and opportunities, track sales progress, and provide regular status updates.
Necessary Qualifications:
1-2 years experience in retail & customer service, preferably 1 yr supervisory role3 professional referencesExcellent communication skillsBasic computer skillsBasic marketing skills to support TDS’s traditional and social media platformsFlexible schedule and ability to work weekends
Apply today to join a great team working to provide the best dog care available in this booming industry.
The Dog Stop® Cumming-Midway | Dog Boarding, Daycare, Dog Grooming