Internal Revenue Service
Secretary (OA)
Internal Revenue Service, El Monte, California, us, 91734
Duties
WHAT IS SBSE - Small Business/Self Employed
THE
DIVISION?
A description of the business units can be found at:
Vacancies will be filled in the following specialty areas:
SB/SE DEPUTY COMMISSIONER EXAM, FIELD EXAMINATION
The following are the duties of this position at the full working level.
Analyzes incoming directives, manual issuances, policy changes, regulatory and procedural changes, etc., for significant potential effect on manager's objectives and for general interests of the manager. Alerts manager of the area of potential impact and arranges for any necessary follow-up technical review by an appropriate segment of the organization. Ensures the follow-up action is accomplished. Edits and offers a critique on organizational internal management documents, pointing out aspects such as lack of clarity or understandability and questions on substantive contentActs as office manager for the office. On own initiative, recommends changes in administrative policies. Devises and installs office procedures and practices to be used. Personally handles to completion a variety of administrative projects, performing necessary coordination, making contacts, obtaining comments from management officials concerned, and preparing correspondence.Serves as the liaison between the manager and his/her key subordinate staff members and other key officials. Assures understanding and clarification of manager's views on all problems and issues. Serves as liaison with Headquarter and Program Officials.Receives and reviews all incoming mail and correspondence for the manager. Refers only that which requires personal attention. Determines what correspondence should be controlled with deadlines.Exercises exclusive control over the manager's appointments, with complete authority for commitments of time. Screens all calls and visitors, answering most questions and completing most administrative business involving established policy or routine matters. Maintains the confidential files of all sensitive material for the manager. Territory Managers, and equivalent level supervisors, are given authority and latitude in dealing with employee issues, including actions involving labor relations matters. The secretary also establishes and maintains general administration and other confidential files in the manager's immediate office
RequirementsConditions of Employment
Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S;
Unexpired
U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))
Qualifications
Federal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement:
SPECIALIZED EXPERIENCE GS-06: To be eligible for this position at this grade level, you must meet the basic requirements below.
You must meet have one year or twelve (12) months of specialized experience equivalent to the next lower grade level (GS-05) in the Federal government. Specialized experience is experience that is related to the work of this position and has provided you with the competencies required for successful job performance.
You may have gained this experience in a full-time secretary, senior clerk, management assistant, personnel assistant, legal assistant position, and other similar positions where you independently provided clerical support, typing, maintaining files, records, screening material, establishing procedures, following up action items, editing correspondence, requisitioning supplies, equipment, and services for office chief and staff.
SPECIALIZED EXPERIENCE GS-07: To be eligible for this position at this grade level, you must meet the basic requirements below.
You must meet have one year or twelve (12) months of specialized experience equivalent to the next lower grade level (GS-06) in the Federal government. Specialized experience is experience that is related to the work of this position and has provided you with the competencies required for successful job performance. You may have gained this experience in a full-time secretary, management assistant, personnel assistant, legal assistant position, and other similar positions where you use your technical and administrative knowledge to schedule supervisor's activities, compose correspondence, resolve problems, locate information, prepare travel arrangements, including travel vouchers, and organized the workflow of the office.
For more information on qualifications please refer to .
Education
For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to .
FOREIGN EDUCATION:
Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click (Section 3, Explanation of Terms) or for Foreign Education Credentialing instructions.
Additional information
Subject to a 1-year probationary period (unless already completed). Note: Current Federal employees may be required to serve a new probationary period (5 CFR 315.802(b)).We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.This is a Non- Bargaining unit position.Tour of Duty: Day Shift - Start and stop times between 6:00 a.m. and 6:00 p.mTelework Eligible Positions : Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period
to your assigned Post of Duty (POD) ) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status.
As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.The employment of any candidate selected for this position, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns. This audit
may
include up to 2 years of returns.Relocation expenses - NoneA recruitment incentive may be offered. NoneFile a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.Obtain and use a Government-issued charge card for business-related travel.If this position is designated as hard to fill and you were referred by an IRS employee, the employee may be eligible to receive a bonus for referring you under
The Employee Referral Bonus Program (ERBP) , recruiting strategy.Though many locations may be listed, you will be limited to a maximum of
3
location choices. Please consider each location carefully when applying. If you are selected for a position at one of your location selections, that location will become your official post of duty.
If the position(s) are no longer needed prior to the closing date, this announcement may be closed early.
This is an open continuous announcement which will be used to fill vacancies in the locations listed as they become available for the next 12 months contingent upon funding and space requirements. Applicants must apply and/or update their applications by 11:59 pm ET at the close of the following cutoff dates to be considered: This announcement may be amended to include additional cut-off dates within the
12
month period if needed, not later than 5 days prior to the additional cut-off date(s).
First cut off
November 6th
Eligible applicants in the highest category who apply by the initial cut-off date will be considered first.
If additional vacancies exist , applicants who applied after the initial cutoff date who place in the highest category will be considered next. Selections from this announcement may be made no later than (NLT)
10-20-2025.A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.Online Application
- QuestionnaireEducation
-
See Education Section aboveRegistration/License (if applicable)
- active, current registration/licenseHigh School Diploma
(or equivalent) - If you are 16 or 17 years of age, you
MUST
submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.
Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
How to Apply
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 07/24/2025 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 07/24/2025.
To preview the Application Questionnaire, please click the following link:
To begin
the application process,
click the "Apply Online" button.You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).To complete , you must click the "Submit Application" button prior to 11:59 PM (ET) on 07/24/2025.
To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: . All of your applications will appear on the
Welcome
page. The application record in your USAJOBS account provides an
Additional Application Information
page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The
Application Status
will appear along with the date your application was last updated. For information on what each
Application Status
means, visit: .Are you unsure how to write your federal resume? We are here to help. The Treasury Recruitment Service regularly offers
Writing Your Federal Resume
training sessions, and other career-related information sessions, to assist you in your career search journey. To register for a session, to go to our Career Information Sessions webpage.Agency contact information
(ERC) Employee Resource Center
Phone
Website
Address
SBSE EXAM - Examination Deputy Operations
1111 Constitution Ave NW
Washington, DC 20224
US
Next steps
Treasury believes in a working environment that supports inclusion; to review reasonable accommodation policies and procedures please visit . We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process.
Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
WHAT IS SBSE - Small Business/Self Employed
THE
DIVISION?
A description of the business units can be found at:
Vacancies will be filled in the following specialty areas:
SB/SE DEPUTY COMMISSIONER EXAM, FIELD EXAMINATION
The following are the duties of this position at the full working level.
Analyzes incoming directives, manual issuances, policy changes, regulatory and procedural changes, etc., for significant potential effect on manager's objectives and for general interests of the manager. Alerts manager of the area of potential impact and arranges for any necessary follow-up technical review by an appropriate segment of the organization. Ensures the follow-up action is accomplished. Edits and offers a critique on organizational internal management documents, pointing out aspects such as lack of clarity or understandability and questions on substantive contentActs as office manager for the office. On own initiative, recommends changes in administrative policies. Devises and installs office procedures and practices to be used. Personally handles to completion a variety of administrative projects, performing necessary coordination, making contacts, obtaining comments from management officials concerned, and preparing correspondence.Serves as the liaison between the manager and his/her key subordinate staff members and other key officials. Assures understanding and clarification of manager's views on all problems and issues. Serves as liaison with Headquarter and Program Officials.Receives and reviews all incoming mail and correspondence for the manager. Refers only that which requires personal attention. Determines what correspondence should be controlled with deadlines.Exercises exclusive control over the manager's appointments, with complete authority for commitments of time. Screens all calls and visitors, answering most questions and completing most administrative business involving established policy or routine matters. Maintains the confidential files of all sensitive material for the manager. Territory Managers, and equivalent level supervisors, are given authority and latitude in dealing with employee issues, including actions involving labor relations matters. The secretary also establishes and maintains general administration and other confidential files in the manager's immediate office
RequirementsConditions of Employment
Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S;
Unexpired
U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))
Qualifications
Federal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement:
SPECIALIZED EXPERIENCE GS-06: To be eligible for this position at this grade level, you must meet the basic requirements below.
You must meet have one year or twelve (12) months of specialized experience equivalent to the next lower grade level (GS-05) in the Federal government. Specialized experience is experience that is related to the work of this position and has provided you with the competencies required for successful job performance.
You may have gained this experience in a full-time secretary, senior clerk, management assistant, personnel assistant, legal assistant position, and other similar positions where you independently provided clerical support, typing, maintaining files, records, screening material, establishing procedures, following up action items, editing correspondence, requisitioning supplies, equipment, and services for office chief and staff.
SPECIALIZED EXPERIENCE GS-07: To be eligible for this position at this grade level, you must meet the basic requirements below.
You must meet have one year or twelve (12) months of specialized experience equivalent to the next lower grade level (GS-06) in the Federal government. Specialized experience is experience that is related to the work of this position and has provided you with the competencies required for successful job performance. You may have gained this experience in a full-time secretary, management assistant, personnel assistant, legal assistant position, and other similar positions where you use your technical and administrative knowledge to schedule supervisor's activities, compose correspondence, resolve problems, locate information, prepare travel arrangements, including travel vouchers, and organized the workflow of the office.
For more information on qualifications please refer to .
Education
For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to .
FOREIGN EDUCATION:
Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click (Section 3, Explanation of Terms) or for Foreign Education Credentialing instructions.
Additional information
Subject to a 1-year probationary period (unless already completed). Note: Current Federal employees may be required to serve a new probationary period (5 CFR 315.802(b)).We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.This is a Non- Bargaining unit position.Tour of Duty: Day Shift - Start and stop times between 6:00 a.m. and 6:00 p.mTelework Eligible Positions : Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period
to your assigned Post of Duty (POD) ) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status.
As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.The employment of any candidate selected for this position, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns. This audit
may
include up to 2 years of returns.Relocation expenses - NoneA recruitment incentive may be offered. NoneFile a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.Obtain and use a Government-issued charge card for business-related travel.If this position is designated as hard to fill and you were referred by an IRS employee, the employee may be eligible to receive a bonus for referring you under
The Employee Referral Bonus Program (ERBP) , recruiting strategy.Though many locations may be listed, you will be limited to a maximum of
3
location choices. Please consider each location carefully when applying. If you are selected for a position at one of your location selections, that location will become your official post of duty.
If the position(s) are no longer needed prior to the closing date, this announcement may be closed early.
This is an open continuous announcement which will be used to fill vacancies in the locations listed as they become available for the next 12 months contingent upon funding and space requirements. Applicants must apply and/or update their applications by 11:59 pm ET at the close of the following cutoff dates to be considered: This announcement may be amended to include additional cut-off dates within the
12
month period if needed, not later than 5 days prior to the additional cut-off date(s).
First cut off
November 6th
Eligible applicants in the highest category who apply by the initial cut-off date will be considered first.
If additional vacancies exist , applicants who applied after the initial cutoff date who place in the highest category will be considered next. Selections from this announcement may be made no later than (NLT)
10-20-2025.A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.Online Application
- QuestionnaireEducation
-
See Education Section aboveRegistration/License (if applicable)
- active, current registration/licenseHigh School Diploma
(or equivalent) - If you are 16 or 17 years of age, you
MUST
submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.
Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
How to Apply
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 07/24/2025 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 07/24/2025.
To preview the Application Questionnaire, please click the following link:
To begin
the application process,
click the "Apply Online" button.You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).To complete , you must click the "Submit Application" button prior to 11:59 PM (ET) on 07/24/2025.
To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: . All of your applications will appear on the
Welcome
page. The application record in your USAJOBS account provides an
Additional Application Information
page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The
Application Status
will appear along with the date your application was last updated. For information on what each
Application Status
means, visit: .Are you unsure how to write your federal resume? We are here to help. The Treasury Recruitment Service regularly offers
Writing Your Federal Resume
training sessions, and other career-related information sessions, to assist you in your career search journey. To register for a session, to go to our Career Information Sessions webpage.Agency contact information
(ERC) Employee Resource Center
Phone
Website
Address
SBSE EXAM - Examination Deputy Operations
1111 Constitution Ave NW
Washington, DC 20224
US
Next steps
Treasury believes in a working environment that supports inclusion; to review reasonable accommodation policies and procedures please visit . We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process.
Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.