San Ysidro Health Center
Credit Collection Specialist (Full-Time; Temporary)
San Ysidro Health Center, San Diego, California, United States, 92189
Position Summary:
The Collections Specialist is responsible for collecting self-pay balances on open accounts.
Essential Functions of the Job:Reviews and insures the accuracy and the completeness of online accounts Promissory Notes or other signed documents by the guarantor to ensure accuracy and completeness prior to billing guarantor in an electronic work-list environmentGenerates computer letters for all patient balances including co-pay and deductibles for self-payPerforms accounts analysis at request of client including calculation of all disallowances or other allowances take on accounts that may have affected current guarantor's balance duePerforms and completes request for adjustments required prior to billingPrepares all forms and obtains all approval signatures required to assign accounts to the collections agencyFollows up on unpaid accounts as assignedFollows up on Incorrect address/Returned mail as assignedResponsible for demonstrating control of assigned accounts receivable through measurable improvement reportingMust maintain accounts receivable at or below goal on a consistent basisResponds to all telephone inquiries in a timely and courteous mannerResponds to all Billing email inquiries in a timely and courteous mannerMay be required to prepare or generate and print computer reports for supervisor to reviewMay be called upon to perform special projects and participate in internal and external auditsAttends meeting and training classes as required by the department or managementAdheres to established departmental and facility policy and procedures, objectives, quality assurance program, safety and infection control standardsAdditional Duties and Responsibilities:
All duties as assigned by the Director of Revenue Cycle, Business Services Manager or Billing SupervisorsJob Requirements
Experience Required:
Must have a minimum of 2 years of prior medical and/or hospital Medicare/Medi-Cal claims billing experienceEducation Required:
High School Diploma or GED equivalentVerbal and Written Skills Required to Perform the Job:
Bilingual (English/Spanish) requiredGood oral and written communication skillsProvides positive customer service skillsMust have adequate verbal and written skills to explain statements to guarantorsTechnical Knowledge and Skills Required to Perform the Job:
Must possess adequate math skills to effectively work debits and creditsMust demonstrate good knowledge of Medicare and third-party rules & regulationsKnowledge and familiarity with CPT and ICD-10 coding and terminologyEquipment Used:
General office equipment to include PC and Software (Excel, Word, Office), phone, fax, etc.Working Conditions and Physical Requirements:
This position is temporary, full-time position (initial assignment anticipated to end October 2024; potential for extension)Sedentary work requires sitting and use of the PC most of the day; occasional standing/walking, reaching, stooping ending, kneeling, crouching; manual dexterity and mobility.Able to work in a noisy setting.May be required to work evenings and/or weekends.Universal Requirements:
Pre-employment requirements include I-9, physical, positive background and reference check results, complete application, new hire orientation, pre-employment PPDs. Compliance with all mandated vaccinations and all boosters is a term and condition of employment.
About Us San Ysidro Health is a Federally Qualified Health Care organization committed to providing high quality, compassionate, accessible and affordable healthcare services for the entire family. The organization was founded by seven women in search of medical services for their families and community. Almost 50 years later, San Ysidro Health now provides innovative care to over 108,000 patients through a vast and integrated network of 47 program sites across the county. San Ysidro Health could not serve our patients without the dedication of our passionate and hardworking employees. Apply today and become a part of our mission-driven team! San Ysidro Health has a long-standing commitment to equal employment opportunity for all applicants for employment. Employment decisions including, but not limited to, those such as employee selection, performance evaluation, administration of benefits, working conditions, employee programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical heredity cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.
Other details
Pay Type HourlyMin Hiring Rate $22.10Max Hiring Rate $28.36
Apply Now
The Collections Specialist is responsible for collecting self-pay balances on open accounts.
Essential Functions of the Job:Reviews and insures the accuracy and the completeness of online accounts Promissory Notes or other signed documents by the guarantor to ensure accuracy and completeness prior to billing guarantor in an electronic work-list environmentGenerates computer letters for all patient balances including co-pay and deductibles for self-payPerforms accounts analysis at request of client including calculation of all disallowances or other allowances take on accounts that may have affected current guarantor's balance duePerforms and completes request for adjustments required prior to billingPrepares all forms and obtains all approval signatures required to assign accounts to the collections agencyFollows up on unpaid accounts as assignedFollows up on Incorrect address/Returned mail as assignedResponsible for demonstrating control of assigned accounts receivable through measurable improvement reportingMust maintain accounts receivable at or below goal on a consistent basisResponds to all telephone inquiries in a timely and courteous mannerResponds to all Billing email inquiries in a timely and courteous mannerMay be required to prepare or generate and print computer reports for supervisor to reviewMay be called upon to perform special projects and participate in internal and external auditsAttends meeting and training classes as required by the department or managementAdheres to established departmental and facility policy and procedures, objectives, quality assurance program, safety and infection control standardsAdditional Duties and Responsibilities:
All duties as assigned by the Director of Revenue Cycle, Business Services Manager or Billing SupervisorsJob Requirements
Experience Required:
Must have a minimum of 2 years of prior medical and/or hospital Medicare/Medi-Cal claims billing experienceEducation Required:
High School Diploma or GED equivalentVerbal and Written Skills Required to Perform the Job:
Bilingual (English/Spanish) requiredGood oral and written communication skillsProvides positive customer service skillsMust have adequate verbal and written skills to explain statements to guarantorsTechnical Knowledge and Skills Required to Perform the Job:
Must possess adequate math skills to effectively work debits and creditsMust demonstrate good knowledge of Medicare and third-party rules & regulationsKnowledge and familiarity with CPT and ICD-10 coding and terminologyEquipment Used:
General office equipment to include PC and Software (Excel, Word, Office), phone, fax, etc.Working Conditions and Physical Requirements:
This position is temporary, full-time position (initial assignment anticipated to end October 2024; potential for extension)Sedentary work requires sitting and use of the PC most of the day; occasional standing/walking, reaching, stooping ending, kneeling, crouching; manual dexterity and mobility.Able to work in a noisy setting.May be required to work evenings and/or weekends.Universal Requirements:
Pre-employment requirements include I-9, physical, positive background and reference check results, complete application, new hire orientation, pre-employment PPDs. Compliance with all mandated vaccinations and all boosters is a term and condition of employment.
About Us San Ysidro Health is a Federally Qualified Health Care organization committed to providing high quality, compassionate, accessible and affordable healthcare services for the entire family. The organization was founded by seven women in search of medical services for their families and community. Almost 50 years later, San Ysidro Health now provides innovative care to over 108,000 patients through a vast and integrated network of 47 program sites across the county. San Ysidro Health could not serve our patients without the dedication of our passionate and hardworking employees. Apply today and become a part of our mission-driven team! San Ysidro Health has a long-standing commitment to equal employment opportunity for all applicants for employment. Employment decisions including, but not limited to, those such as employee selection, performance evaluation, administration of benefits, working conditions, employee programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical heredity cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.
Other details
Pay Type HourlyMin Hiring Rate $22.10Max Hiring Rate $28.36
Apply Now