TriHealth
ASSISTANT OPERATIONS MANAGER-FOOD AND NUTRITION SERVICES-NIGHT SHIFT-FULL TIME
TriHealth, Cincinnati, Ohio, United States, 45208
Job DescriptionJob Overview: You are responsible for assisting senior FANS leaders in directing and overseeing the operational needs of the food and nutrition Department. You will coordinate the tasks of the front-line staff. You will serve as a liaison between administration and hospital departments and provide the highest possible level of service. Establishes and annually reviews standards and work procedures for all Dietary staff Plans work and staffing schedules and areas of work to ensure adequate services are rendered Assists in the hiring process; interview, hiring and training of new associates Orients, develops, and supervises all supervisory of FANS staff Conducts regular inspections and makes recommendations to the facility Monthly reporting of goals, accomplishments, and future plans Staff education and training Communication with staff, administration, and other departments Job Requirements: High School Degree in General Studies 2-3 years experience Management Minimum of two years of acute or long-term care experience preferred, depending upon formal degree or training Job Responsibilities: Other Job-Related Information: Direct Report FTEs = 60-99 Indirect Report FTEs = 60-99 Four year college degree, military experience, or equivalent work experience required At least three years of supervisory experience in Food and Nutrition or service-related field with high customer/client contact required Demonstrated progressive growth in the field of health care Food and Nutrition or Hospitality Management preferred Ability to communicate effectively in written format and oral presentations Ability to multi-task and establish priorities Ability to maintain organization in a changing and stressful environment Exhibit initiative, responsibility, flexibility, and leadership Possess a thorough knowledge of contract administration and office procedures Willingness to work on a regular basis including weekend and holiday rotation Working Conditions: Climbing - Occasionally Concentrating - Consistently Continous Learning - Occasionally Hearing: Conversation - Consistently Interpersonal Communication - Consistently Kneeling - Occasionally Lifting <10 Lbs - Consistently Lifting 50+ Lbs - Rarely Lifting 11-50 Lbs - Frequently Pulling - Frequently Pushing - Frequently Reaching - Frequently Reading - Consistently Sitting - Rarely Standing - Frequently Stooping - Frequently Thinking/Reasoning - Consistently Use of Hands - Consistently Color Vision - Consistently Walking - Frequently Leadership Performance Standards TriHealth leaders create a culture of engagement, safety & reliability and high performance by consistently modeling and utilizing the following TriHealth Way leadership competencies, tactics and ALWAYS Behaviors to drive strategic pillar results: Achievement of Annual Pillar Goals: 1) Safety/Quality, 2) Service, 3) Growth, 4) Culture/People, 5) Finance Leadership Competencies: TriHealth Way of Leading TriHealth Way of Serving Transformation Change Drive for Results Build Organizational Talent Leadership Tactics: Conduct department huddles. Generally, clinical departments hold daily huddles, non-clinical hold weekly huddles. Regularly Round on Team Members, using questions from the rounding log. - 25 or fewer team members = monthly - 26-50 team members = every other month - 51+ (and optional team members) = quarterly Lead monthly team meetings using meeting agenda template; review stoplight report; cascade key leadership messages. Model, coach and validate team members' use of TriHealth Way behaviors (AIDET + Promise, Always Behaviors and Always HEARD). Recognize team members for safety wins, positive performance and demonstrating SERVE and ALWAYS behaviors, TriHealth Way of Leading, Serving and Delivering Care.