Servicenow Architect

Roles & Responsibilities • Bachelor of Science degree in Computer Science, Software Engineering, Electrical Engineering • 5+ years of experience in software quality assurance and testing Android code and Backoffice distributed systems with Java/J2EE/.net and with traditional Databases and or Big data volume databases. • Knowledge of SOA, Microservices and or Event based Architectures. • Solid knowledge of testing embedded product software and software QA methodologies and tools • Automation Testing experience using Languages (Python/ Java/ C++) • Minimum 10+ years of ServiceNow implementation experience in large complex environments and minimum of 7+ years of technology implementation • Knowledge of ITSM modules on processes like Incident, Problem, Change, Service Catalog, Knowledge, Reports, Security Operations and integrations like LDAP, SSO, REST API, etc. • Experience in customizing Service Portal widgets & pages. • ServiceNow experience with ITBM module (Project Portfolio Management, Release Management, Demand Management, Financial Management, Resource Management, Agile Development, Test Management, etc., • Experience should include implementation of HRSD with Guided setup, configuration of Employee Service Center (ESC), Life-cycle Events (LE) for On-Boarding & Transitions, Activities, Services, and other key workflow components. • Working with a team of both functional and technical consultants through requirements gathering and sprint design sessions. • Should have experience of leading team for implementing ITSM tools and continuous improvements • Experience in the implementation, administration, maintenance and enhancements of ServiceNow • Experience using Orchestrator and Workflow Editor to configure workflows and automate tasks • Experience developing ServiceNow APIs, ServiceNow Workflows, UI Pages, UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, and Security Rules (ACLs). • Experience with Performance Analytics in creating Reports and Dashboards