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LHC Group

Care Transition Liaison - Home Health

LHC Group, Worcester, Massachusetts, us, 01609


SummaryCaretenders, A Division of LHC Group, is hiring for a Care Transition Liaison.The Care Transition Liaison (CTL) within a facility or physician's office acts as a resource for all patients referred to home health or hospice. The CTL will facilitate transition of patients between referring physician or host hospital to LHC agency. The CTL will educate the patient and/or family on HH and/or Hospice practices and confirm acceptance of the agency based on the ability to meet patient needs. The CTL acts as a support position to the Care Transition Coordinator or Account Executive within a facility.ResponsibilitiesFacilitate referral of new/ existing patients to home health agency following Right of ChoiceFollowing choice, collaborates with Physician and/ or Case Manager in identifying the referred patient's needs and obtains approval for admission from LHC agencyObtains appropriate medical record information needed and sends to appropriate agencyCoordinates start of care between hospital/ Physician and LHC agencyUnder the direction of the branch, collaborates with appropriate CM and/ or Physician for completion of order sets needed to facilitate admissionIf license allows, reduce to writing any verbal orders received from physician and follow up to have orders signed by physicianFor physician office referrals, assists with processing requests to the physician for medication refills for patients admitted to LHC Agency, when applicable, based on licensure of employeeCommunicates to Executive Director any complaints/ concerns from the Physician office/ Host Hospital. The Executive Director will follow up to ensure issues are handled appropriatelyServes as a resource to the CM, Physician office, and patient as it relates to services that Home Health can provideResponsible for documenting activities and productivity within available systems including, but not limited to Marketscape CRM and/or HomeCare HomeBase.All other duties assigned by manager

Education and Experience

Prior hospital, Physicians office, Home Health, or Hospice experience preferredLPN / LVN or licensed medical professional preferredCurrent Drivers license, vehicle insurance, and access to a dependable vehicle or public transportation