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128 Plumbing, Heating, Cooling & Electric

Dispatcher

128 Plumbing, Heating, Cooling & Electric, Wakefield, Massachusetts, us, 01880


Dispatcher

128 Plumbing, Heating, Cooling & Electric .

is currently seeking a high energy , self-motivated individual to manage inbound calls and scheduling duties within the office.

About Us:

128 Plumbing, Heating, Cooling & Electric is a growing service and installation company that has been in business for 30 years now.

We're looking for a hardworking, quick-thinking, passionate person to fit our team's positive culture in our office and raise the bar for our incredible technicians. The highest level of service and workmanship is what keeps us moving. Please check out our website, Facebook and Instagram pages, and Youtube videos to see if this would be the right company for you.

Job Description for the Dispatcher with 128 Plumbing, Heating, Cooling & Electric:

Properly dispatch multiple technicians

Determine the technician skill set

Scheduling

Basic data entry

Daily Performance Reporting

Exceptional communication with customers, technicians, and management

Experience for the Dispatcher:

Previous experience multi-tasking between multiple projects

Working independently

Computer experience is a plus

General understanding of Microsoft Windows, Office, and the Internet

Requirements for the Dispatcher:

Must be able to multitask and handle a fast-paced environment

Manage multiple jobs at one time

Ability to communicate and understand customer concerns

Continuous communication with technicians and management

Punctuality

Prior dispatching preferred

Benefits for the Dispatcher:

A+ Team Environment

Paid Holidays

PTO Days

Paid Training and Education

Company Events

Health, Vision, and Dental Insurance (Covers 73% of Health Benefits)

Retirement Plan with 4% Company Matching