Dotdash Meredith
Digital Account Manager
Dotdash Meredith, Stamford, Connecticut, United States, 06925
Job TitleDigital Account Manager
Job Description
I. Job Summary
|Major goals and objectives.
MNI Targeted Media, a division of DotDash Meredith provides a single point of contact for multiplatform, customized and targeted advertising. From research and strategy to implementation and analysis, MNI Targeted Media offers a full suite of digital products and services as well a targeted integrated opportunities to efficiently and effectively reach audiences in select markets.
The Digital Account Manager is ultimately responsible for the successful execution of MNI Digital's online advertising campaigns, as well as client relations. Once a digital contract has been signed by the client and booked with MNI's Business Office, a Digital Account Manager may be assigned to take the lead on managing the remainder of the process.
Hybrid 3x a week- Stamford, CTIn-office Expectations: This position is hybrid in-office, with the ability to work remotely for up to 2 days per week.
II. Essential Job Functions
50%Develop and present campaign results to clients and represent client feedback internally to drive opportunities to better align with customer needs across future opportunitiesManage all aspects of advertiser campaign planning, launch execution, optimization and recap20%
Establish regular contact with customers to ensure their needs are met, communicate campaign progress, measure progress and proactively address issues and develop solutions20%
Act as point person for client questions and concernsParticipate in client presentations with salesResponsible for overall client satisfaction10%
Up-sell and renew existing campaigns/clients, focus on retention and growing businessScope opportunities through partner kick off calls with sales and clients as neededLiaise with internal groups as needed to deliver solutions to clientsAll other duties as assigned.100%
III. Minimum Qualifications and Job Requirements
|All must be met to be considered.
Education:
Bachelors Degree in Business, Communications, Marketing or related field (and/or equivalent, relevant work experience).
Experience:
1-3 years minimum work experience preferred; ideal candidate will have 1 year minimum interactive experience, 1 year minimum account management experience at an agency.
Specific Knowledge, Skills and Abilities:
Excellent interdepartmental coordination and cooperation skillsDemonstrated strong analytical/problem solving, organizational skillsAbility to effectively manage multiple projects, timelines and detailsOutstanding leadership skills suited to a collaborative, team-oriented environmentKnowledge of online research methods, 3rd party research tools, and understanding of the facets of online advertising and ad metricsSkills in coaching and influencing othersProficient in Microsoft Office, Excel, PowerPoint, Email and basic web-based protocols and communication toolsRelated online management experience, agency / media experience preferred
% Travel Required (Approximate):
It is the policy of Dotdash Meredith to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing ddm.hr@dotdashmdp.com.
The Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: https://www.e-verify.gov/employees
#NMG#
Job Description
I. Job Summary
|Major goals and objectives.
MNI Targeted Media, a division of DotDash Meredith provides a single point of contact for multiplatform, customized and targeted advertising. From research and strategy to implementation and analysis, MNI Targeted Media offers a full suite of digital products and services as well a targeted integrated opportunities to efficiently and effectively reach audiences in select markets.
The Digital Account Manager is ultimately responsible for the successful execution of MNI Digital's online advertising campaigns, as well as client relations. Once a digital contract has been signed by the client and booked with MNI's Business Office, a Digital Account Manager may be assigned to take the lead on managing the remainder of the process.
Hybrid 3x a week- Stamford, CTIn-office Expectations: This position is hybrid in-office, with the ability to work remotely for up to 2 days per week.
II. Essential Job Functions
50%Develop and present campaign results to clients and represent client feedback internally to drive opportunities to better align with customer needs across future opportunitiesManage all aspects of advertiser campaign planning, launch execution, optimization and recap20%
Establish regular contact with customers to ensure their needs are met, communicate campaign progress, measure progress and proactively address issues and develop solutions20%
Act as point person for client questions and concernsParticipate in client presentations with salesResponsible for overall client satisfaction10%
Up-sell and renew existing campaigns/clients, focus on retention and growing businessScope opportunities through partner kick off calls with sales and clients as neededLiaise with internal groups as needed to deliver solutions to clientsAll other duties as assigned.100%
III. Minimum Qualifications and Job Requirements
|All must be met to be considered.
Education:
Bachelors Degree in Business, Communications, Marketing or related field (and/or equivalent, relevant work experience).
Experience:
1-3 years minimum work experience preferred; ideal candidate will have 1 year minimum interactive experience, 1 year minimum account management experience at an agency.
Specific Knowledge, Skills and Abilities:
Excellent interdepartmental coordination and cooperation skillsDemonstrated strong analytical/problem solving, organizational skillsAbility to effectively manage multiple projects, timelines and detailsOutstanding leadership skills suited to a collaborative, team-oriented environmentKnowledge of online research methods, 3rd party research tools, and understanding of the facets of online advertising and ad metricsSkills in coaching and influencing othersProficient in Microsoft Office, Excel, PowerPoint, Email and basic web-based protocols and communication toolsRelated online management experience, agency / media experience preferred
% Travel Required (Approximate):
It is the policy of Dotdash Meredith to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing ddm.hr@dotdashmdp.com.
The Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: https://www.e-verify.gov/employees
#NMG#