Myconsumers
Business Systems Analyst
Myconsumers, Chicago, Illinois, United States,
Lake Forest - Corporate Office300 N Field DriveLake Forest, IL 60045, USA
Description
Join a Great Place To Work certified company! Consumers Credit Union (CCU) is recruiting to fill a Business Systems Analyst position!Join our Enterprise Systems department in a role focused on technical system requirements and software solutions needed to resolve business-related problems and to meet strategic organizational goals. This is a fantastic opportunity for a tech professional who wants to be part of a fast-growing organization who has a “for people, not profit” mindset!Location/Schedule:Mostly remote schedule with approximately 1 day/month at corporate office in Lake Forest, IL.Local Northern IL/Southeast WI candidates only!Your day-to-day will include:Providing technical assistance to staff or vendors on submitted tickets related to our new mortgage loan origination system, Encompass, offering creative and insightful solutions.Assisting with proactively tracking system release notes and reviewing all upcoming features and functionality with appropriate business partners to assess implementation.Assisting in system maintenance and upgrades. Verifying vendor capabilities and business processes are aligned and suggest improvements to help decision processes. Assisting in documenting and communicating changes to staff.Consulting with business to gather, analyze, and document requirements for project requests and managing changes to the project scope or deliverables.Adhering to project timelines, analyzing dependencies, identifying and raising awareness to issues. Managing deadlines and work to meet end-user expectations.Contributing to user acceptance testing procedures and monitor results by reviewing and participating in test plans. Helping business understand acceptance testing methodology and effectiveness.Ensuring system procedures are up to date and organized and accountable for determining if additional procedures are needed.What we’re looking for:High school diploma or equivalent
Associate Degree in Information Systems, Technology or Related Experience preferred
1+ years’ experience in Business Analyst, Mortgage, Mortgage sales/processing, or Related Experience (in a financial institution preferred)Basic technical knowledge. Experience with desktop and server operating systems, familiarity with technical logs, SQL, Automation or job scheduling system, and Microsoft applications desired.Troubleshooting skills and high problem-solving abilities.Strong written and verbal skills to communicate with cross-functional colleagues and vendors.Availability to work 40+ hours/week and be scheduled between the following hours: Monday-Friday: 8am-5pmWith CCU you’ll enjoy:A stable, growing, well-managed company with a bright future. A sincere commitment to our core values: Be Helpful, Act with Integrity, Be Transparent, Keep it Simple, Be Positive, Embrace Inclusion and Diversity. A belief in developing our employees to their fullest potential. And total rewards that include competitive pay and other benefits:FREE: basic life insurance, short-term and long-term disability insurance, employee-only fitness center.Multiple plan options for medical and dental, vision coverage, tax-advantaged spending accounts, employee assistance program, tuition assistance, student loan assistance, paid parental leave, and more.Generous Paid Time Off (accrue up to 4 weeks during your first year!) + 11 company paid holidays + CCYou Day - a paid day off for you to focus on your wellbeing.More about CCU:We’re Consumers Credit Union (CCU) and we’re The People in Your Corner.We’re a financial institution just like a bank, except not exactly. Banks have customers, but because we’re a not-for-profit, member-owned credit union, we have members. And because we’re not a bank, we don’t drive up profits just because shareholders demand it. Instead, we focus on driving up member happiness through low loan rates, high deposit rates and low- or no-fee products and services. We focus on things like transparency, simplicity, helpfulness, integrity, positivity and inclusion – and we always put our members first.In fact, we serve over 200,000 members and have over $3 billion in assets. We employ nearly 500 people in the Chicago area and operate 14 branch locations in Illinois. We offer access to a national shared branching network, and more than 80,000 surcharge-free ATMs worldwide. And although we’ve been around for over 90 years, we’re just getting started!Equal Opportunity Employer:CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge from the military), criminal or arrest history (unless job related), crime victim status, or any other protected characteristic in the recruitment, selection, training, utilization, promotion, termination, or any other employment actions or term and condition of employment. CCU complies with applicable state and local laws governing non-discrimination in employment in every location in which CCU has facilities.We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team at: HR_Dept@myconsumers.org or 877-275-2228.
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Description
Join a Great Place To Work certified company! Consumers Credit Union (CCU) is recruiting to fill a Business Systems Analyst position!Join our Enterprise Systems department in a role focused on technical system requirements and software solutions needed to resolve business-related problems and to meet strategic organizational goals. This is a fantastic opportunity for a tech professional who wants to be part of a fast-growing organization who has a “for people, not profit” mindset!Location/Schedule:Mostly remote schedule with approximately 1 day/month at corporate office in Lake Forest, IL.Local Northern IL/Southeast WI candidates only!Your day-to-day will include:Providing technical assistance to staff or vendors on submitted tickets related to our new mortgage loan origination system, Encompass, offering creative and insightful solutions.Assisting with proactively tracking system release notes and reviewing all upcoming features and functionality with appropriate business partners to assess implementation.Assisting in system maintenance and upgrades. Verifying vendor capabilities and business processes are aligned and suggest improvements to help decision processes. Assisting in documenting and communicating changes to staff.Consulting with business to gather, analyze, and document requirements for project requests and managing changes to the project scope or deliverables.Adhering to project timelines, analyzing dependencies, identifying and raising awareness to issues. Managing deadlines and work to meet end-user expectations.Contributing to user acceptance testing procedures and monitor results by reviewing and participating in test plans. Helping business understand acceptance testing methodology and effectiveness.Ensuring system procedures are up to date and organized and accountable for determining if additional procedures are needed.What we’re looking for:High school diploma or equivalent
Associate Degree in Information Systems, Technology or Related Experience preferred
1+ years’ experience in Business Analyst, Mortgage, Mortgage sales/processing, or Related Experience (in a financial institution preferred)Basic technical knowledge. Experience with desktop and server operating systems, familiarity with technical logs, SQL, Automation or job scheduling system, and Microsoft applications desired.Troubleshooting skills and high problem-solving abilities.Strong written and verbal skills to communicate with cross-functional colleagues and vendors.Availability to work 40+ hours/week and be scheduled between the following hours: Monday-Friday: 8am-5pmWith CCU you’ll enjoy:A stable, growing, well-managed company with a bright future. A sincere commitment to our core values: Be Helpful, Act with Integrity, Be Transparent, Keep it Simple, Be Positive, Embrace Inclusion and Diversity. A belief in developing our employees to their fullest potential. And total rewards that include competitive pay and other benefits:FREE: basic life insurance, short-term and long-term disability insurance, employee-only fitness center.Multiple plan options for medical and dental, vision coverage, tax-advantaged spending accounts, employee assistance program, tuition assistance, student loan assistance, paid parental leave, and more.Generous Paid Time Off (accrue up to 4 weeks during your first year!) + 11 company paid holidays + CCYou Day - a paid day off for you to focus on your wellbeing.More about CCU:We’re Consumers Credit Union (CCU) and we’re The People in Your Corner.We’re a financial institution just like a bank, except not exactly. Banks have customers, but because we’re a not-for-profit, member-owned credit union, we have members. And because we’re not a bank, we don’t drive up profits just because shareholders demand it. Instead, we focus on driving up member happiness through low loan rates, high deposit rates and low- or no-fee products and services. We focus on things like transparency, simplicity, helpfulness, integrity, positivity and inclusion – and we always put our members first.In fact, we serve over 200,000 members and have over $3 billion in assets. We employ nearly 500 people in the Chicago area and operate 14 branch locations in Illinois. We offer access to a national shared branching network, and more than 80,000 surcharge-free ATMs worldwide. And although we’ve been around for over 90 years, we’re just getting started!Equal Opportunity Employer:CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge from the military), criminal or arrest history (unless job related), crime victim status, or any other protected characteristic in the recruitment, selection, training, utilization, promotion, termination, or any other employment actions or term and condition of employment. CCU complies with applicable state and local laws governing non-discrimination in employment in every location in which CCU has facilities.We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team at: HR_Dept@myconsumers.org or 877-275-2228.
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