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The Walt Disney Company

Senior Network Operations Engineer

The Walt Disney Company, Charlotte, North Carolina, United States, 28245


Senior Network Operations Engineer provides first line support and troubleshooting for large scale production issues as well as implementing Data Center builds. Working closely with both the Network Engineering team and Systems Operations, Network Operations ensures maximum uptime of services and speedy resolution of all issues.Job Summary:Network Operations Engineers are expected to be well versed in numerous networking protocols, technologies, and troubleshooting methodology. Utilizing this unique skill set, NetOps provide first line support to all departments with regards to traffic flow and network issues/inquiries. NetOps is also responsible for populating new DC builds in terms of configurations, documentation, monitoring, and supporting the needs of other teams with regards to their specific technologies.Responsibilities and Duties of the Role:Provide first line support for all network issuesWork with Network Engineering to implement Data Center BuildsProduce accurate and easily parsable documentation for any new builds or proceduresPerform routine hardware and software upgrades and configurationsRequired Education, Experience/Skills/Training:BA/BS degree in Computer Science or related software engineering field or equivalent practical experience5+ years of relevant experienceCurrent CCNA or CCNP preferredExperience with routing and switching technologies in datacenter networksDemonstrated expertise and understanding of the TCP/IP protocol suiteThorough understanding and practical experience of routing protocols and switching technologies including PIM MulticastSubstantial experience administering Cisco product lines (IOS, IOS-XE, IOS-XR, and NXOS) and Arista EOSStrong knowledge of firewall technologiesWorking knowledge of both Cisco Campus and VXLAN environmentsKnowledge of network and information security practices with specific regard to Cisco ASA operationWorking knowledge of Layer 3 routing protocols: BGP, OSPF, etc.Experience with LinuxAble to work non-traditional hours, in non-traditional settings, including occasional weekends, evenings, and holidays

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