Jobdekhoguru
Freshworks 2024 Hiring Freshers as Business System Analyst
Jobdekhoguru, California, Missouri, United States, 65018
Freshworks Recruitment Drive for 2023 Freshers
About Company:
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies — from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).
Company Full Name:
FreshworksJob Role:
Business System AnalystDegree Needed:
B.E/BTECH/MCA/BSc/BCABatch:
Any BatchLocation:
ChennaiJob Description:Roles and Responsibilities:Receive and process service requests promptly and efficiently.Collaborate with team members to ensure timely resolution of service-related issues.Maintain accurate documentation of service request workflows and resolutions.Respond to incidents reported by users, providing initial analysis and diagnosis.Escalate incidents to senior team members or appropriate teams when necessary.Work towards swift incident resolution to minimize business impact.Communicate effectively with end-users to gather necessary information for incident resolution.Collaborate with cross-functional teams to ensure a smooth flow of information and quick issue resolution.Maintain detailed documentation of incident reports and resolutions.Contribute to the creation and improvement of standard operating procedures.Stay updated on industry best practices and emerging trends in Enterprise Service Management and Fresher voice features.Actively participate in training programs and skill development sessions.To be eligible for this position, you should meet the following requirements:Bachelor’s degree in IT, Computer Science, or a related field.Strong passion for IT service management and incident resolution.Excellent communication skills, both verbal and written.Ability to learn quickly and adapt to a fast-paced environment.Basic understanding of ITIL framework is a plus.How to Apply For Freshworks Recruitment Drive 2023?All interested and eligible candidates can apply for this position online via the following link as soon as possible.
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About Company:
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies — from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).
Company Full Name:
FreshworksJob Role:
Business System AnalystDegree Needed:
B.E/BTECH/MCA/BSc/BCABatch:
Any BatchLocation:
ChennaiJob Description:Roles and Responsibilities:Receive and process service requests promptly and efficiently.Collaborate with team members to ensure timely resolution of service-related issues.Maintain accurate documentation of service request workflows and resolutions.Respond to incidents reported by users, providing initial analysis and diagnosis.Escalate incidents to senior team members or appropriate teams when necessary.Work towards swift incident resolution to minimize business impact.Communicate effectively with end-users to gather necessary information for incident resolution.Collaborate with cross-functional teams to ensure a smooth flow of information and quick issue resolution.Maintain detailed documentation of incident reports and resolutions.Contribute to the creation and improvement of standard operating procedures.Stay updated on industry best practices and emerging trends in Enterprise Service Management and Fresher voice features.Actively participate in training programs and skill development sessions.To be eligible for this position, you should meet the following requirements:Bachelor’s degree in IT, Computer Science, or a related field.Strong passion for IT service management and incident resolution.Excellent communication skills, both verbal and written.Ability to learn quickly and adapt to a fast-paced environment.Basic understanding of ITIL framework is a plus.How to Apply For Freshworks Recruitment Drive 2023?All interested and eligible candidates can apply for this position online via the following link as soon as possible.
#J-18808-Ljbffr