Baker Hughes
SENIOR APPLICATION SUPPORT ENGINEER, (Drill Bits), Houston, TX
Baker Hughes, Houston, Texas, United States, 77246
Would you like to be part of a team that delivers the latest technology in the Energy Industry?
Do you like working in collaborative teams and solving technical problems?
Join Baker Hughes Drill Bit Team
We are the leader in well construction and production, our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. We provide cutting-edge tools and technologies for use in downhole drilling activities.
Partner with the best
As an Application Engineer, you will be responsible for:
Own the resolution of post-sales technical customer issues. Level 1,2,3 Technical Support – Resolves post sales Technical Issues. As the technical depth required to resolve an issue increases, the “level” of skill set increases. For some products 1 individual may handle levels 1,2 and 3 while for other products these may be separate individuals with increasing skill sets.
Communicates across direct organization. Presents to senior leaders in specific technical space and on cross functional teams on how technologies interconnect and contribute to overall strategy.
Handles latitude in project techniques. Project process requires choosing right approaches. Employees should have technical know-how.
Handles diverse clients in a region. Follows frameworks to get through the processes. There is room for negotiating and client specific conditions.
Fuel your passion
To be successful in this role you will have:
Bachelor's degree in Engineering is required – Mechanical or Petroleum Engineering degrees are preferred
5 years experience working in oil/gas industry is required
3 years experience working as Application Engineer is required
Experience working in the Drill Bits industry is preferred
2 years experience with client relations and with field/office sales departments
Experience with analyzing and presenting surface data to a client is highly preferred
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
Monday-Friday 8am-5pm but will need to be flexible for client needs
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Education Assistance
Generous Parental Leave
Mental Health resources, Virtual Therapy Programs
Dependent and Partners Care
Pet Insurance
Additional elected or voluntary benefits
You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.
This position is eligible for our comprehensive and competitive benefits package, which can be found
here
, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.
About Us:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.
Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
#J-18808-Ljbffr
Do you like working in collaborative teams and solving technical problems?
Join Baker Hughes Drill Bit Team
We are the leader in well construction and production, our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. We provide cutting-edge tools and technologies for use in downhole drilling activities.
Partner with the best
As an Application Engineer, you will be responsible for:
Own the resolution of post-sales technical customer issues. Level 1,2,3 Technical Support – Resolves post sales Technical Issues. As the technical depth required to resolve an issue increases, the “level” of skill set increases. For some products 1 individual may handle levels 1,2 and 3 while for other products these may be separate individuals with increasing skill sets.
Communicates across direct organization. Presents to senior leaders in specific technical space and on cross functional teams on how technologies interconnect and contribute to overall strategy.
Handles latitude in project techniques. Project process requires choosing right approaches. Employees should have technical know-how.
Handles diverse clients in a region. Follows frameworks to get through the processes. There is room for negotiating and client specific conditions.
Fuel your passion
To be successful in this role you will have:
Bachelor's degree in Engineering is required – Mechanical or Petroleum Engineering degrees are preferred
5 years experience working in oil/gas industry is required
3 years experience working as Application Engineer is required
Experience working in the Drill Bits industry is preferred
2 years experience with client relations and with field/office sales departments
Experience with analyzing and presenting surface data to a client is highly preferred
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
Monday-Friday 8am-5pm but will need to be flexible for client needs
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Education Assistance
Generous Parental Leave
Mental Health resources, Virtual Therapy Programs
Dependent and Partners Care
Pet Insurance
Additional elected or voluntary benefits
You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.
This position is eligible for our comprehensive and competitive benefits package, which can be found
here
, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.
About Us:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.
Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
#J-18808-Ljbffr