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National Grid plc

Platform Owner, AIOps/SREngineering

National Grid plc, London, Kentucky, United States, 40741


Warwick, GB, CV34 6DA

London, GB, WC2N 5EHDivision: IT Global Solution DevelopmentJob Type:Requisition Number: 59724Department:Job Function: Information TechnologyAbout us

Every day, we deliver safe and secure energy to homes, communities, and businesses, connecting people to the energy they need for their lives. Our expertise and track record position us uniquely to shape the sustainable future of our industry as the pace of change accelerates. To succeed, we must anticipate customer needs, reduce energy delivery costs, and pioneer flexible energy systems. This requires delivering on our promises and seeking opportunities for growth.In IT and Digital, we collaborate closely with the diverse energy businesses within the National Grid group, revolutionizing operations through technology. Embracing Agile methodologies and Digital mindsets, we drive efficiency and bring new capabilities to internal and external customers as we lead the charge towards a carbon-free future.Our work is critical, as National Grid powers millions of homes and businesses in the UK and US, and the technology we employ is vital to this task. The successful applicant for this position will play a crucial role in our mission, supported by our multicultural, customer-centric global team, with opportunities for professional development.National Grid is hiring a Platform Owner, AIOPS/SRE. This position can be located in Warwick or London - We offer hybrid/flexible working opportunities.Job Purpose

As a Platform Owner of AI Ops and SRE, your primary objective is to design and oversee the implementation of complex systems that meet functional and non-functional requirements. You will play a key role in developing system design policies, standards, and innovation processes specific to AI Ops and SRE. Additionally, you will actively monitor emerging technologies and assess their potential impact on the organization. Your responsibilities will include driving the strategic vision for AI Ops and SRE within the platform, ensuring alignment among stakeholders, and promoting a cohesive approach to AI Ops and SRE implementation.What you'll do

Your key responsibilities as a Platform Owner of AI Ops and SRE include:Developing AI Ops and Site Reliability Engineering (SRE) Strategies.Designing Cloud Architecture Solutions.Collaborating with Development and Operations Teams.Implementing AI-Driven Monitoring and Analytics.Establishing Incident Response and Resolution Processes.Driving Continuous Improvement and Optimization.Staying Current with Industry Trends.Creating and delivering traceable and auditable customer success metrics for the platform services/products.Monitoring and analyzing platform performance metrics.Managing the infrastructure platform within budget guardrails.Collaborating with Transversal Teams to align Non-Functional Requirements (NFRs).About you

Bachelor's degree in a relevant discipline, or an equivalent combination of education, training, and experience.7 - 10 years of related experience.5 or more years of people management experience.3-5 years Experience with cloud platforms such as Azure, AWS, or GCP.Proficiency in containerization technologies like Docker and Kubernetes.Knowledge of infrastructure-as-code tools such as Terraform or AWS CloudFormation.Familiarity with monitoring and observability tools like Prometheus, Grafana, or ELK Stack.Experience with CI/CD pipelines and related tools.Knowledge of configuration management tools like Ansible, Puppet, or Chef.Understanding of networking concepts and security best practices.Familiarity with scripting and programming languages like Python, Bash, or Java.Knowledge of database technologies such as MySQL or MongoDB.What you'll get

A competitive salary between £70,000 – £95,000 – dependent on capability.In addition to your base salary, you will receive a company car or allowance, a bonus of up to 20% of your salary for stretch performance, and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to various flexible benefits.More Information

The closing date for this vacancy is 8th October. However, we encourage candidates to submit their applications as early as possible. National Grid’s recruitment periods can vary.DE & I statementAt National Grid, we aim to support, value, and develop our people. We celebrate the difference people can bring into our organization and welcome applicants with diverse experiences and backgrounds.

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