Live Nation
Senior Analyst - Incident Response
Live Nation, Houston, Texas, United States, 77246
Job Summary:WHO ARE WE?Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 550 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit
www.livenationentertainment.com .WHO ARE YOU?Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward-thinking, and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!THE TEAMThe Cyber Defense and Incident Response team operates within the Corporate Information Security and Privacy Organization and is a critical function within Live Nation Entertainment. We specialize in detecting and responding to adverse events within our global network and provide rapid response times to mitigate the impact of potential threats.You will work with a team that shares a common goal—continuously seeking ways to enhance threat detection and response capabilities and assist with the development and refinement of alerts across multiple tools. This is an exciting time to join as we expand our threat detection and incident response capabilities.THE ROLEAs a Senior Cyber Security Incident Responder, you will be the subject matter expert in identifying and remediating real cyber threats from start to finish. You will leverage your extensive SOC experience to close out investigations efficiently and effectively.You will have a thorough understanding of the cyber threat landscape and have an exceptional ability to conduct trending and correlation analysis of various cyber intel sources for the purposes of indicator collections, attributions, and establishing countermeasures to proactively defend against threat actors.WHAT THIS ROLE WILL DOPrepare, detect, respond, and mitigate cyber threats, protecting Live Nation Entertainment data and assets utilizing industry information security best practices.Triage security incidents and perform in-depth analysis using various resources such as cyber threat intelligence, intrusion detection systems, firewalls, and other boundary protection devices.Optimize cyber defenses with proven threat detections and intelligence; reducing noise and false positive alerting.Develop and execute Cybersecurity documentation during the incident response process.Escalate cybersecurity events according to playbooks and other defined processes.Conduct threat analyst activities based on internal and external threat intelligence to determine root cause.Manage incident investigations from start to finish, ensuring thorough documentation and closure.Develop and maintain new technical and non-technical sources of information, threat research, threat analysis, modern threat actor tactics, techniques and procedures, briefings, and security awareness notifications.Participate in on-call weekly rotations with other team members (Required).WHAT THIS PERSON WILL BRING5+ years of experience in a security operation center (SOC) analyst role or equivalent senior-level incident response experience.BA/BS in Computer Science, Information Security, or Information Systems or equivalent related work experience.Technical Cyber Security Certification(s) required (min. 1): GSEC, GMON, GCED, GCDA, GDAT, etc.First-hand experience with SIEM platforms, enterprise intrusion prevention systems, endpoint detection and response tools, and other security products. Knowledge of tailored security to specific events.Ability to detect and defend against commonly-used attack tactics, techniques, and procedures (TTPs) against known attack surfaces such as identity, email, endpoint, network, and cloud.Experience with different threat types: ransomware, bots, crypto miners, RATs, info stealers, trojans, malicious JavaScript, phishing sites, fake profiles, man-in-the-middle, and others.Configure and manage security tools and platforms to optimize the intelligence value of alerts and logs.Perform comprehensive analytics of current and historical logs to fill knowledge gaps.Conduct low-level as well as deep-dive analysis to identify potential threats, indicators of compromise (IOCs), and root cause analysis.Provide superior internal and external customer support, with the ability to walk through remediation actions to non-technical audiences.Technical knowledge and experience with hardware & software as well as Windows/Linux/Mac Operating Systems.Knowledge of threat analysis, incident response, and network security.Required to be available 24x7 during weekly on-call rotations.Must be able to pass a criminal background check and obtain a U.S. government security clearance if requested.Ideal Personal Characteristics:Strong sense of moral character, high-ethical standards, and accountability.Have a global mindset for working with different cultures and backgrounds.Highly meticulous with exceptional attention to detail.Analytical and strategic mindset to overcome obstacles and solve complex problems.Strong organizational skills with the ability to complete tasks assigned in a timely manner.Self-driven and self-disciplined to perform tasks and complete projects with little to no supervision.Excellent English written and verbal communication skills; additional languages are a plus.Exceptional ability to remain calm under stress.Excellent customer service skills.Flexible and responsive to changing situations.Ability to work independently and as part of a team.BENEFITS & PERKSOur motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:HEALTH:
Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs).YOURSELF:
Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets.WEALTH:
401(k) program with company match, Stock Program.FAMILY:
New parent programs & support including caregiver leave and childcare cash, infertility support.CAREER:
Tuition reimbursement, student loan repayment internal growth and development programs & trainings.OTHERS:
Volunteer time off, crowdfunding network.Live Nation’s policy regarding vaccinations and masking related to a pandemic or other infectious disease control measures has evolved over time. Currently, we strongly encourage employees to be fully vaccinated from such infectious diseases for which vaccinations are available. You are expected to follow Live Nation’s health and safety protocols and policies as they change from time to time.EQUAL EMPLOYMENT OPPORTUNITYWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed, family and medical care leave or the denial of family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic characteristics, genetic information, military and veteran status, political affiliation, national origin, citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law.We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and/or applicable laws in other areas.We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and/or federal law.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
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www.livenationentertainment.com .WHO ARE YOU?Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward-thinking, and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!THE TEAMThe Cyber Defense and Incident Response team operates within the Corporate Information Security and Privacy Organization and is a critical function within Live Nation Entertainment. We specialize in detecting and responding to adverse events within our global network and provide rapid response times to mitigate the impact of potential threats.You will work with a team that shares a common goal—continuously seeking ways to enhance threat detection and response capabilities and assist with the development and refinement of alerts across multiple tools. This is an exciting time to join as we expand our threat detection and incident response capabilities.THE ROLEAs a Senior Cyber Security Incident Responder, you will be the subject matter expert in identifying and remediating real cyber threats from start to finish. You will leverage your extensive SOC experience to close out investigations efficiently and effectively.You will have a thorough understanding of the cyber threat landscape and have an exceptional ability to conduct trending and correlation analysis of various cyber intel sources for the purposes of indicator collections, attributions, and establishing countermeasures to proactively defend against threat actors.WHAT THIS ROLE WILL DOPrepare, detect, respond, and mitigate cyber threats, protecting Live Nation Entertainment data and assets utilizing industry information security best practices.Triage security incidents and perform in-depth analysis using various resources such as cyber threat intelligence, intrusion detection systems, firewalls, and other boundary protection devices.Optimize cyber defenses with proven threat detections and intelligence; reducing noise and false positive alerting.Develop and execute Cybersecurity documentation during the incident response process.Escalate cybersecurity events according to playbooks and other defined processes.Conduct threat analyst activities based on internal and external threat intelligence to determine root cause.Manage incident investigations from start to finish, ensuring thorough documentation and closure.Develop and maintain new technical and non-technical sources of information, threat research, threat analysis, modern threat actor tactics, techniques and procedures, briefings, and security awareness notifications.Participate in on-call weekly rotations with other team members (Required).WHAT THIS PERSON WILL BRING5+ years of experience in a security operation center (SOC) analyst role or equivalent senior-level incident response experience.BA/BS in Computer Science, Information Security, or Information Systems or equivalent related work experience.Technical Cyber Security Certification(s) required (min. 1): GSEC, GMON, GCED, GCDA, GDAT, etc.First-hand experience with SIEM platforms, enterprise intrusion prevention systems, endpoint detection and response tools, and other security products. Knowledge of tailored security to specific events.Ability to detect and defend against commonly-used attack tactics, techniques, and procedures (TTPs) against known attack surfaces such as identity, email, endpoint, network, and cloud.Experience with different threat types: ransomware, bots, crypto miners, RATs, info stealers, trojans, malicious JavaScript, phishing sites, fake profiles, man-in-the-middle, and others.Configure and manage security tools and platforms to optimize the intelligence value of alerts and logs.Perform comprehensive analytics of current and historical logs to fill knowledge gaps.Conduct low-level as well as deep-dive analysis to identify potential threats, indicators of compromise (IOCs), and root cause analysis.Provide superior internal and external customer support, with the ability to walk through remediation actions to non-technical audiences.Technical knowledge and experience with hardware & software as well as Windows/Linux/Mac Operating Systems.Knowledge of threat analysis, incident response, and network security.Required to be available 24x7 during weekly on-call rotations.Must be able to pass a criminal background check and obtain a U.S. government security clearance if requested.Ideal Personal Characteristics:Strong sense of moral character, high-ethical standards, and accountability.Have a global mindset for working with different cultures and backgrounds.Highly meticulous with exceptional attention to detail.Analytical and strategic mindset to overcome obstacles and solve complex problems.Strong organizational skills with the ability to complete tasks assigned in a timely manner.Self-driven and self-disciplined to perform tasks and complete projects with little to no supervision.Excellent English written and verbal communication skills; additional languages are a plus.Exceptional ability to remain calm under stress.Excellent customer service skills.Flexible and responsive to changing situations.Ability to work independently and as part of a team.BENEFITS & PERKSOur motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:HEALTH:
Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs).YOURSELF:
Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets.WEALTH:
401(k) program with company match, Stock Program.FAMILY:
New parent programs & support including caregiver leave and childcare cash, infertility support.CAREER:
Tuition reimbursement, student loan repayment internal growth and development programs & trainings.OTHERS:
Volunteer time off, crowdfunding network.Live Nation’s policy regarding vaccinations and masking related to a pandemic or other infectious disease control measures has evolved over time. Currently, we strongly encourage employees to be fully vaccinated from such infectious diseases for which vaccinations are available. You are expected to follow Live Nation’s health and safety protocols and policies as they change from time to time.EQUAL EMPLOYMENT OPPORTUNITYWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed, family and medical care leave or the denial of family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic characteristics, genetic information, military and veteran status, political affiliation, national origin, citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law.We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and/or applicable laws in other areas.We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and/or federal law.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
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