Mass General Brigham
Senior Data Analyst, Hospital at Home
Mass General Brigham, Cambridge, Massachusetts, us, 02140
About Us
As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.We’re focused on a people-first culture for our system’s patients and our professional family. That’s why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees’ personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development—and we recognize success at every step.Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.General Summary/ Overview
At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise.The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways.Position Summary
The Mass General Brigham (MGB) Home Hospital (HH) program aims to improve the care of patients in their homes while increasing hospital capacity and reducing total costs of care. The Home Hospital program will consume all digital solutions found in a traditional hospital for patients in their home.The Sr Data Analyst will support the Reporting and Analytics needs of the Home Hospital program and is responsible for gathering requirements, performing qualitative and quantitative analyses, finding and querying complex data, and sharing data and results in a digestible, visually appealing way. The Sr Data Analyst will partner with the Enterprise Reporting team to represent the priorities and needs of the Home Hospital site operation teams, and will be the go-to expert for data in the Home Hospital domain.The position requires close collaboration and dialogue with clinical personnel, various analytic groups, and hospital and system leadership. Additionally, the position requires an understanding of healthcare operations and data with experience in programming against complex data environments.Principal Duties And Responsibilities
Queries and analyzes data from hospital systems such as our electronic medical record system (Epic), enterprise data warehouse (EDW), external websites, and more, to glean meaningful insights and produce actionable reports for internal customers.Presents data through the building of dashboards and reports using business intelligence tools such as Tableau (preferred). With limited input from others, creates data visualizations that are suitable for presentation to senior leaders and key stakeholder groups at both hospital and enterprise executive levels.Oversees ad hoc data analyses and new report development as needed.Performs comprehensive quality assurance, ensuring that data and reports meet end user specifications and are accurate and reliable.Lead the development of data standards as well as methods to evaluate adherence to those standards and policies.Effectively recognizes when additional help or guidance is needed and seeks it out proactively.Represents Home Hospital on internal and external committees or task forces as needed.Performs all other related duties as required.Skills/Abilities/Competencies
Independently elicits data and reporting requirements from hospital leadership, clinicians, and other staff, using interviews, document analysis, requirements workshops, site visits, use cases, scenarios, data analysis, task, and workflow analysis.Strong experience presenting data through the building of dashboards and reports using business intelligence tools such as Tableau (preferred).Works with digital staff in design, maintenance, and distribution of reports while also overseeing ad hoc data analyses and new report development as needed.Works with digital staff to continually improve our analytical capabilities with Snowflake, SQL, Tableau, and other analytic platforms.Performs comprehensive quality assurance, ensuring that data and reports meet end user specifications and are accurate and reliable.Works with new and existing analysts to share knowledge in methods of data analysis, summarization, and presentation.Partner with MGB Digital (IS) teams to leverage existing tools, methods, and processes in order to deliver timely information to operations stakeholders across MGB.Effectively recognizes when additional help or guidance is needed and seeks it out proactively.Represents Digital on internal and external committees or task forces as needed.Performs all other related duties as required.Qualifications:
Bachelor’s degree in management, information systems, statistics, or equivalent experience.At least 5-8 years of experience, preferably in a related analytics position.Healthcare knowledge, particularly as it pertains to electronic medical record data, is preferred but not required.Proficiency in relational databases, Snowflake, SQL, data visualization, and Business Intelligence tools such as Tableau.Knowledge and application of statistical analyses including variance analysis and statistical significance preferred.Knowledge and application of workflows and data structures of underlying MGB systems, especially Epic, preferred.Experience with Epic Clarity, Caboodle, and/or Cogito a plus.Project management skills and/or experience a plus.Proficiency with Microsoft Office Suite, including Word, Excel and PowerPoint.Strong ability to work and communicate effectively with staff at all levels within the organization including senior hospital management.Experience with querying, manipulating, cleansing, and statistically analyzing large data sets using tools such as Snowflake or SQL Server Management Studio.Strong proficiency with Excel, manipulating large data sets and synthesizing into digestible information, including polished visualizations.Ability to clearly communicate complex and sensitive data to senior executives as well as peers.Strong written and verbal communication skills, with the ability to tailor message to individuals and audiences throughout the institution.Strong organizational skills, with the ability to focus detailed concentrated effort on multiple projects and re-establish priorities as necessary.Possesses initiative and ability to work independently while thriving in a setting requiring collaboration and teamwork for maximal efficiency and effectiveness.Attention to detail that ensures follow through on all initiatives implemented, and all projects undertaken.Ability to effectively respond to time sensitive issues and meet deadlines.Supervisory Responsibilities
No direct reports; may indirectly provide guidance to less seasoned and new staff.Fiscal Responsibility
No direct budgetary responsibility.Demonstrates fiscal responsibility by effectively using Mass General Brigham resources.Working Conditions
This position requires occasional local travel to MGB sites, vendors, and/or conferences.Hospital work environment working conditions include possible exposure to diseases or infections and may require safety gear (PPE) such as gloves and mask.Normal office working conditions. The noise level in the work environment is quiet to moderate.While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds.Specific vision abilities required by this job include close vision, distance vision and depth perception.Primary Location
MA-Cambridge-MGB Spaulding CambridgeWork Locations
MGB Spaulding CambridgeJob
Business and Systems AnalystOrganization
Mass General BrighamSchedule
Full-timeStandard Hours
40Shift
Day JobPosted Shift Description
The role is primarily hybrid with occasional travel to MGB locations as needed.Employee Status
RegularRecruiting Department
MGB Office of the COOJob Posting
Sep 13, 2023
#J-18808-Ljbffr
As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.We’re focused on a people-first culture for our system’s patients and our professional family. That’s why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees’ personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development—and we recognize success at every step.Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.General Summary/ Overview
At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise.The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways.Position Summary
The Mass General Brigham (MGB) Home Hospital (HH) program aims to improve the care of patients in their homes while increasing hospital capacity and reducing total costs of care. The Home Hospital program will consume all digital solutions found in a traditional hospital for patients in their home.The Sr Data Analyst will support the Reporting and Analytics needs of the Home Hospital program and is responsible for gathering requirements, performing qualitative and quantitative analyses, finding and querying complex data, and sharing data and results in a digestible, visually appealing way. The Sr Data Analyst will partner with the Enterprise Reporting team to represent the priorities and needs of the Home Hospital site operation teams, and will be the go-to expert for data in the Home Hospital domain.The position requires close collaboration and dialogue with clinical personnel, various analytic groups, and hospital and system leadership. Additionally, the position requires an understanding of healthcare operations and data with experience in programming against complex data environments.Principal Duties And Responsibilities
Queries and analyzes data from hospital systems such as our electronic medical record system (Epic), enterprise data warehouse (EDW), external websites, and more, to glean meaningful insights and produce actionable reports for internal customers.Presents data through the building of dashboards and reports using business intelligence tools such as Tableau (preferred). With limited input from others, creates data visualizations that are suitable for presentation to senior leaders and key stakeholder groups at both hospital and enterprise executive levels.Oversees ad hoc data analyses and new report development as needed.Performs comprehensive quality assurance, ensuring that data and reports meet end user specifications and are accurate and reliable.Lead the development of data standards as well as methods to evaluate adherence to those standards and policies.Effectively recognizes when additional help or guidance is needed and seeks it out proactively.Represents Home Hospital on internal and external committees or task forces as needed.Performs all other related duties as required.Skills/Abilities/Competencies
Independently elicits data and reporting requirements from hospital leadership, clinicians, and other staff, using interviews, document analysis, requirements workshops, site visits, use cases, scenarios, data analysis, task, and workflow analysis.Strong experience presenting data through the building of dashboards and reports using business intelligence tools such as Tableau (preferred).Works with digital staff in design, maintenance, and distribution of reports while also overseeing ad hoc data analyses and new report development as needed.Works with digital staff to continually improve our analytical capabilities with Snowflake, SQL, Tableau, and other analytic platforms.Performs comprehensive quality assurance, ensuring that data and reports meet end user specifications and are accurate and reliable.Works with new and existing analysts to share knowledge in methods of data analysis, summarization, and presentation.Partner with MGB Digital (IS) teams to leverage existing tools, methods, and processes in order to deliver timely information to operations stakeholders across MGB.Effectively recognizes when additional help or guidance is needed and seeks it out proactively.Represents Digital on internal and external committees or task forces as needed.Performs all other related duties as required.Qualifications:
Bachelor’s degree in management, information systems, statistics, or equivalent experience.At least 5-8 years of experience, preferably in a related analytics position.Healthcare knowledge, particularly as it pertains to electronic medical record data, is preferred but not required.Proficiency in relational databases, Snowflake, SQL, data visualization, and Business Intelligence tools such as Tableau.Knowledge and application of statistical analyses including variance analysis and statistical significance preferred.Knowledge and application of workflows and data structures of underlying MGB systems, especially Epic, preferred.Experience with Epic Clarity, Caboodle, and/or Cogito a plus.Project management skills and/or experience a plus.Proficiency with Microsoft Office Suite, including Word, Excel and PowerPoint.Strong ability to work and communicate effectively with staff at all levels within the organization including senior hospital management.Experience with querying, manipulating, cleansing, and statistically analyzing large data sets using tools such as Snowflake or SQL Server Management Studio.Strong proficiency with Excel, manipulating large data sets and synthesizing into digestible information, including polished visualizations.Ability to clearly communicate complex and sensitive data to senior executives as well as peers.Strong written and verbal communication skills, with the ability to tailor message to individuals and audiences throughout the institution.Strong organizational skills, with the ability to focus detailed concentrated effort on multiple projects and re-establish priorities as necessary.Possesses initiative and ability to work independently while thriving in a setting requiring collaboration and teamwork for maximal efficiency and effectiveness.Attention to detail that ensures follow through on all initiatives implemented, and all projects undertaken.Ability to effectively respond to time sensitive issues and meet deadlines.Supervisory Responsibilities
No direct reports; may indirectly provide guidance to less seasoned and new staff.Fiscal Responsibility
No direct budgetary responsibility.Demonstrates fiscal responsibility by effectively using Mass General Brigham resources.Working Conditions
This position requires occasional local travel to MGB sites, vendors, and/or conferences.Hospital work environment working conditions include possible exposure to diseases or infections and may require safety gear (PPE) such as gloves and mask.Normal office working conditions. The noise level in the work environment is quiet to moderate.While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds.Specific vision abilities required by this job include close vision, distance vision and depth perception.Primary Location
MA-Cambridge-MGB Spaulding CambridgeWork Locations
MGB Spaulding CambridgeJob
Business and Systems AnalystOrganization
Mass General BrighamSchedule
Full-timeStandard Hours
40Shift
Day JobPosted Shift Description
The role is primarily hybrid with occasional travel to MGB locations as needed.Employee Status
RegularRecruiting Department
MGB Office of the COOJob Posting
Sep 13, 2023
#J-18808-Ljbffr