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CVS Health

Network Relations Specialist-Hybrid New Albany, Ohio

CVS Health, New Albany, Ohio, United States, 43054


Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.Position SummaryInternally supports and contributes to positive provider experience and relationships by handling daily provider service inquiries and problems regarding policies and procedures, plan design, credentialing process or status, and claims or compensation process or status. Supports the maintenance of provider contract or demographic data.Required Qualifications1-3 years' related customer service experienceStrong verbal and written communication and interpersonal skills.Exposure to business segment specific policy, benefits, plan and product design and language.Working knowledge of business segment specific codes, products, and terminology.Preferred QualificationsExposure to provider relationsWorking knowledge of Medicare & Medicaid benefitsWorking knowledge of QNXT, EPDB, SCM and Claim Central (EDI) systemEducationAssociate's degree or equivalent work experiencePay RangeThe typical pay range for this role is: $18.50 - $35.29. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit

Benefits | CVS Health .We anticipate the application window for this opening will close on: 11/04/2024.Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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