ServiceSource Inc
Security Specialist II
ServiceSource Inc, Des Moines, Iowa, United States,
Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and serve humanity.Job SummaryThe Security Specialist II (SSII) is a journeyman level position made up of several components as follows: Workforce Support Center, Visitor Control (VC), Conference Center (CC), Escort, Registry, SCIF Service, and Database Maintenance. Responsible for controlling site access, issuing badges and ID cards, parking passes, and ensuring all personnel follow site security and safety protocols and procedures.Primary DutiesReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
These duties and responsibilities will be rated on the Annual Performance Review.Workforce Support Center:
Accurately create, issue, collect Intelligence Badges, Common Access Cards, Keys, Hangtags, Visits, Mobility Scooters, and Passport Photos using several computer systems like the Security Management System Software, Access Database, PeopleSoft, RAPIDS/DEERS, and other systems. Assist customers on a wide range of topics and be prepared to respond to all customer questions. Process clearances for departing and arriving personnel.Visitor Control:
Perform tasks for verifying clearances and authorizing personnel via the C-CURE/SMS computer system or by contact with the badging office, issue temporary badges, and assist in expediting personnel entering and exiting the facility via access control points.Conference Center:
Provide access control to ensure only properly credentialed personnel enter the facility. Generate furniture set-up work requests (WRs) and monitor the facility for cleanliness and initiate WRs for non-functioning items.Registry:
Receive, wrap, and ship classified (Secret and Top Secret) material using appropriate FEDEX, UPS, Postal Service, and Defense Courier Services. Populate and maintain the related database. Create Courier Cards and Couriers classified information within the active region.SCIF:
Provide access control service, comply with NGA/DOD/Intelligence Community Directives/Regulations, and guidance. Interface with NGA Police and Government Site Security. Often, provide various security reports.Escort:
Ensure the uncleared personnel to whom they are assigned are always monitored, have no exposure to classified data, have been briefed on prohibited items, and comply with security regulations. Check security badges to verify security clearances. May be assigned as an attendant at an access entry point to ensure only personnel with the proper clearance enter and exit the assigned area.Additional ResponsibilitiesMay be assigned to work at either the St. Louis or Arnold campus. Must be able to operate Security Management System (SMS/C/Cure), Sensitive but Unclassified and Classified Computer Systems.Escort duties may require evening and weekend hours.Adhere to contract mandated dress code. Uniform required for Conference Center and Visitor Control in St. Louis.Perform pre-access brief to preclude prohibited items from entering a Sensitive Compartmented Information Facility.Perform general administrative tasks such as time sheets, leave requests, etc.Annually complete Certification process on RAPIDS/DEERS to become a Verifying Official.Supports quality control program to ensure the organization complies with the contract Performance Work Statement.Annually pass Visitor Control Certification Examination.Provide excellent customer service and answer routine questions.Gather and file various forms and reports at multiple locations each month.Perform other duties as assigned.Qualifications: Education, Experience, and Certification(s)A high school diploma or state certified equivalent required.2 years’ security or related experience required.Valid driver’s license and/or access to reliable transportation to perform work-related travel required. Eligible drivers must have a good motor vehicle record (MVR).Ability to obtain and maintain a Top Secret/SCI government security clearance with polygraph is required.Knowledge, Skills, and AbilitiesMust be able to work with people internally and externally at all levels of an organization.Proficient in Microsoft Office, with the ability to become familiar with corporate specific programs and software.Be punctual—on-time, ready to work scheduled hours.Detail-oriented and able to carry out work with the highest levels of accuracy.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk, hear answer phones, keyboarding, open and close wall dividers, arm and disarm alarms, operate combination locks and open and closing of buildings. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.About UsServiceSource is a leading nonprofit disability resource organization with programs and operations in more than 10 states and the District of Columbia. ServiceSource has regional offices located in Delaware, Florida, North Carolina, Utah, and Virginia. Collectively, the organization serves more than 31,000 individuals with disabilities annually through a range of innovative and valued employment, training, habilitation, housing, and other support services. Our proven collaborative approach helps foster a more inclusive and supportive community where individuals with disabilities can succeed and thrive. Strategic partnerships with local community businesses, government entities, and nonprofits help bridge the gaps for individuals with disabilities, creating sustainable opportunities that benefit the entire community and result in greater independence for the individual.
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These duties and responsibilities will be rated on the Annual Performance Review.Workforce Support Center:
Accurately create, issue, collect Intelligence Badges, Common Access Cards, Keys, Hangtags, Visits, Mobility Scooters, and Passport Photos using several computer systems like the Security Management System Software, Access Database, PeopleSoft, RAPIDS/DEERS, and other systems. Assist customers on a wide range of topics and be prepared to respond to all customer questions. Process clearances for departing and arriving personnel.Visitor Control:
Perform tasks for verifying clearances and authorizing personnel via the C-CURE/SMS computer system or by contact with the badging office, issue temporary badges, and assist in expediting personnel entering and exiting the facility via access control points.Conference Center:
Provide access control to ensure only properly credentialed personnel enter the facility. Generate furniture set-up work requests (WRs) and monitor the facility for cleanliness and initiate WRs for non-functioning items.Registry:
Receive, wrap, and ship classified (Secret and Top Secret) material using appropriate FEDEX, UPS, Postal Service, and Defense Courier Services. Populate and maintain the related database. Create Courier Cards and Couriers classified information within the active region.SCIF:
Provide access control service, comply with NGA/DOD/Intelligence Community Directives/Regulations, and guidance. Interface with NGA Police and Government Site Security. Often, provide various security reports.Escort:
Ensure the uncleared personnel to whom they are assigned are always monitored, have no exposure to classified data, have been briefed on prohibited items, and comply with security regulations. Check security badges to verify security clearances. May be assigned as an attendant at an access entry point to ensure only personnel with the proper clearance enter and exit the assigned area.Additional ResponsibilitiesMay be assigned to work at either the St. Louis or Arnold campus. Must be able to operate Security Management System (SMS/C/Cure), Sensitive but Unclassified and Classified Computer Systems.Escort duties may require evening and weekend hours.Adhere to contract mandated dress code. Uniform required for Conference Center and Visitor Control in St. Louis.Perform pre-access brief to preclude prohibited items from entering a Sensitive Compartmented Information Facility.Perform general administrative tasks such as time sheets, leave requests, etc.Annually complete Certification process on RAPIDS/DEERS to become a Verifying Official.Supports quality control program to ensure the organization complies with the contract Performance Work Statement.Annually pass Visitor Control Certification Examination.Provide excellent customer service and answer routine questions.Gather and file various forms and reports at multiple locations each month.Perform other duties as assigned.Qualifications: Education, Experience, and Certification(s)A high school diploma or state certified equivalent required.2 years’ security or related experience required.Valid driver’s license and/or access to reliable transportation to perform work-related travel required. Eligible drivers must have a good motor vehicle record (MVR).Ability to obtain and maintain a Top Secret/SCI government security clearance with polygraph is required.Knowledge, Skills, and AbilitiesMust be able to work with people internally and externally at all levels of an organization.Proficient in Microsoft Office, with the ability to become familiar with corporate specific programs and software.Be punctual—on-time, ready to work scheduled hours.Detail-oriented and able to carry out work with the highest levels of accuracy.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk, hear answer phones, keyboarding, open and close wall dividers, arm and disarm alarms, operate combination locks and open and closing of buildings. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.About UsServiceSource is a leading nonprofit disability resource organization with programs and operations in more than 10 states and the District of Columbia. ServiceSource has regional offices located in Delaware, Florida, North Carolina, Utah, and Virginia. Collectively, the organization serves more than 31,000 individuals with disabilities annually through a range of innovative and valued employment, training, habilitation, housing, and other support services. Our proven collaborative approach helps foster a more inclusive and supportive community where individuals with disabilities can succeed and thrive. Strategic partnerships with local community businesses, government entities, and nonprofits help bridge the gaps for individuals with disabilities, creating sustainable opportunities that benefit the entire community and result in greater independence for the individual.
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