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Penn Foster

Data and Analytics Engineer

Penn Foster, Pittsburgh, Pennsylvania, us, 15289


Primary Office Location:

30 Isabella Street, Pittsburgh, Pennsylvania, 15212.Join our team. Make a difference - for us and for your future.Position Title:

Data and Analytics Engineer 1Business Unit:

TechnologyReports to:

Manager of Data and Analytics EngineeringPosition Overview:

This position is primarily responsible for providing comprehensive data and analytics support for all business units across the corporation. The role involves working on low to medium complex and cross-functional data-centric solutions, collaborating on multiple projects as a team member, and engaging with BI and Data Analysts to understand customer needs. The incumbent collects, analyzes, and shares data to help business teams drive improvement in key metrics, customer experience, and business results, having a moderate impact on operations and the corporation's reputation.Primary Responsibilities:

Works with Business Information and Data Analysts to understand customer needs.Collects, analyzes, and shares data to help business teams drive improvement in key metrics, customer experience, and business results.Utilizes database and web application technologies to develop and evaluate innovative business intelligence tools and automated reports.Develops and tests analytical solutions such as databases, queries, views, reports, and dashboards.Assists in data conversions, imports, and exports of data within and between internal and external software systems.Documents new and existing models, solutions, and implementations.Designs and builds reporting and analysis tools that streamline business processes and improve efficiency in reporting, analyzing, planning, and forecasting.Supports and assists with the integration of analytical platforms with enterprise systems and applications.Troubleshoots analytics tools, systems, and software, and tracks performance and production issues.May assist in performance tuning of analytics applications and escalates production issues as appropriate.Ensures the collected data meets required quality standards and may maintain the quality of the Metadata Repository.Adheres to processes, policies, and standards, keeping customers informed about business intelligence tool problems and resolutions.Tracks and reports on issues and enhancement requests for the business in a timely manner.Performs regular assignments using own judgment and following the corporation's data policy, while keeping the supervisor informed as necessary.Receives general guidance on new projects regarding methods, procedures, and desired end results.Uses discretion to make decisions within the scope of their responsibilities; complex assignments are usually reviewed upon completion.Performs other related duties and projects as assigned.All employees have the responsibility and accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.Minimum Level of Education Required:

BA or BSMinimum # of Years of Job Related Experience Required:

3Skills Required:

Excellent customer service skillsAbility to use general office equipmentAbility to work and multi-task in a fast-paced environmentExcellent organizational, analytical, and interpersonal skillsDetail-orientedRequires at least 3 years of related technical experience and at least 3 years of experience supporting a major Business Intelligence/Data Warehousing system.Expert skills in data analysis and data mining.Licensures/Certifications Required:

N/APhysical Requirements or Work Conditions Beyond Traditional Office Work:

N/A

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