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Neon Nyc

Freelance Sr UX Architect

Neon Nyc, New York, New York, us, 10261


Freelance - Fully-Remote, Freelance - HybridJob Description

JOB SUMMARY:

The Sr. User Experience Architect leads and guides User Experience teams, providing strategic direction and overseeing the entire user experience design process. They are responsible for the development of user-centric experiences based on the client's business objectives and strategic goals, ensuring user-based tasks are grounded in the overall strategy and best practices. In this role, the Sr. User Experience Architect develops relationships with different agency departments including Strategy, Art, Copy, Editorial, Account, and Project Management. They can be involved in decision-making, collaborating with stakeholders, and ensuring the user experience aligns with business goals and will play a key role in shaping the User Experience Strategy. This role requires mentoring junior-level team members and plays a key role in shaping strategy. They must display critical and logical thinking. The Senior User Experience Architect is expected to be well-versed in legal, medical, and regulatory pharma guidelines, as well as any client-specific rules and brand guidelines.ESSENTIAL FUNCTIONS:

Problem solving:

Must be resourceful and responsible, able to support team members and deliver on work assigned. Manages and resolves issues. Advocates for the user, and how the digital product’s architecture and functionality meet those needs.Communication:

Must be positive, respectful, kind, empathetic, and work with a proactive attitude. Can clearly communicate both verbally and in writing. Can manage workload effectively. Actively communicates with supervisor and other XD team members to note ability to take on new work and inform them of relevant status in a timely fashion. Welcomes feedback from team members across all disciplines, including XD, creative, project management, strategy, account, and clients.JOB DUTIES/RESPONSIBILITIES:

Develop user-centric experiences based on the client's business objectives and strategic goals.Ensure user-based tasks are grounded in the overall strategy and UX best practices.Perform UX tasks in digital formats for assigned projects that focus on the end-user and the intended actions to take throughout their journey.Advocate for the user, and how the digital product's architecture and functionality appropriately meet those needs.Able to evangelize the importance of empathizing with the experiences of the end user.Develop relationships with different agency departments including Strategy, Art, Copy, Editorial, Account, and Project Management.Communicate with team members regarding deadlines, revisions, quality control, and new work.Collaborate with the team in a productive manner.Work with Product Design partners to ensure that the intended branding, campaign, and layout as well as UX architecture and functionality are aligned with the needs of the user with the guidance of the UX Lead.Proactively approach supervisor with new ideas and suggestions for personal career growth and team dynamics.Demonstrate a detail-oriented and organized approach to daily responsibilities.Identify and address inter-department situations involving process and/or communication breakdowns and escalate issues to Lead as needed.Complete timesheets, expenses, and all other administrative duties accurately and on a timely basis.EDUCATION:

DEGREE/DIPLOMA AREA OF STUDY REQUIRED/PREFERRED:

Bachelor’s Degree in Marketing, Advertising, Computer Science, Human-Computer Interaction, Human Factors, Psychology, Anthropology, Graphic Design, or related discipline (Preferred)LICENSES AND CERTIFICATIONS:

UX professional certification (preferred)EXPERIENCE:

MINIMUM EXPERIENCE AREA OF EXPERTISE REQUIRED/PREFERRED:

7+ years’ experience designing applications, interactive touchscreen experiences, and websites. Related roles: UX Information Architect, UX Strategist, Technical Writer, Content Strategist, UI/Developer, HCI, Visual Communications, UI/Graphic Design, or related field preferred. Agency, healthcare, and interactive design experience a plus.KNOWLEDGE, SKILLS, & ABILITIES:

Knowledge:

Expert in Figma, Adobe XD, and Sketch; Proficient in UX processes, principles, trends, and UX architecture deliverables.UX Skills:

Expert in creating and editing UX deliverables: wires, sitemaps, function specifications using Figma, Adobe XD, and Sketch.Ability:

Proficient in collaborating with Account, Strategy, Copy, Art, and Product Design partners.COMPETENCIES:

Communication – Attentive and shows interest in the subject; expresses ideas accurately and clearly.Time Management and Organization - Creates clear goals, identifies, and finds the resources needed to achieve them.Collaboration – Able to work effectively in a team environment.Problem Solving – Shows interest in finding the cause of problems and effective solutions.Creativity – Demonstrates a logical and creative mind.Eager to Learn - Attentive and curious about everything.Attention to Detail - Self-editing work and has a sharp focus on even the smallest details.ADDITIONAL INFORMATION FOR SPECIALTY FUNCTIONS:

Medical CommunicationsOTHER INFORMATION:

This Job Description is not a contract of employment but serves as a reference for your mutual understanding of the terms and conditions associated with the position. Your role may vary from this description, and you may be asked to perform other duties or have additional responsibilities outside of what is outlined above.

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