AmeriGas Propane, Inc.
Director Territory Operations
AmeriGas Propane, Inc., Houston, Texas, United States, 77246
Requistion Number: 24750When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nations premiere propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.Posting
The candidate for this position will need to sit in the Central Time Zone.Job Summary (Purpose):
The Region Director manages all facets of an assigned region with accountability for safety, customer experience, financial performance and expenses, operational efficiencies, as well as staff and asset management. Travels daily among area service areas to observe the work activities, inspect the facility and the operation, and to coach managers and employees on expected standards and behaviors.
Key Characteristics:Ability to manage in a multi-unit settingCan train, inspire and motivate employees to function in an environment with minimal daily supervisionIs committed to world class safety and customer serviceDuties and Responsibilities:Safety Management
Articulates a safety vision for his or her team.Is responsible for all aspects of safety within the assigned region, including ensuring manager and employee compliance with all safety policies, procedures and programs, compliance with safety codes and policies,Ensures employees within the assigned region have the training, tools, equipment and vehicles to comply with safety policies and procedures
Customer Experience
Makes customers a high priority; is committed to exceeding the needs of all customers.Proactively identifies problems that negatively impact the customers experienceSuccessfully leads the Region in the implementation of priority customer retention plans and visits.Manages community relations activities including those involving regulatory agencies, officials and community leaders
Operational Efficiency
Monitors region performance reports, dashboard and utilization metrics and other monitoring tools to ensure an efficient, productive and profitable operationConducts weekly productivity planner/service planner call with Delivery and Service Coordinators
Team Management
Plans, directs and manages staffing and development of managers and employeesEnsures the professional appearance of AmeriGas facilities, equipment and personnelConsistently communicates and updates critical performance metrics for the Area and Region to each member of his/her team
Operating Expenses and Financial Responsibilities
Responsible for all aspects of the P&L performance for the assigned areas.Proactive involvement in purchasing activities and expenditures for the regionResponsible for accurate and timely approvals for payroll and accounts payable submissions.Manages pricing concessions and new pricing contract approvals
Knowledge, Skills and Abilities:Ability to analyze business reports, and to interpret performance metricsAbility to create and execute a business plan; is able to produce effective business communications for managers, employees and customers.Demonstrated leadership, communication, coaching and development skillsEducation and Experience Required:High school diploma required, college degree strongly preferredFive+ years in a management position is required, multi-unit experience preferred.Valid drivers license required
Working conditions:Employee is regularly exposed to hazardous or caustic chemicals and outside weather conditions. The employee is frequently exposed to wet and/or humid conditions, moving mechanical parts, and flammable materials.AmeriGas is an Equal Opportunity and Affirmative Action Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
The candidate for this position will need to sit in the Central Time Zone.Job Summary (Purpose):
The Region Director manages all facets of an assigned region with accountability for safety, customer experience, financial performance and expenses, operational efficiencies, as well as staff and asset management. Travels daily among area service areas to observe the work activities, inspect the facility and the operation, and to coach managers and employees on expected standards and behaviors.
Key Characteristics:Ability to manage in a multi-unit settingCan train, inspire and motivate employees to function in an environment with minimal daily supervisionIs committed to world class safety and customer serviceDuties and Responsibilities:Safety Management
Articulates a safety vision for his or her team.Is responsible for all aspects of safety within the assigned region, including ensuring manager and employee compliance with all safety policies, procedures and programs, compliance with safety codes and policies,Ensures employees within the assigned region have the training, tools, equipment and vehicles to comply with safety policies and procedures
Customer Experience
Makes customers a high priority; is committed to exceeding the needs of all customers.Proactively identifies problems that negatively impact the customers experienceSuccessfully leads the Region in the implementation of priority customer retention plans and visits.Manages community relations activities including those involving regulatory agencies, officials and community leaders
Operational Efficiency
Monitors region performance reports, dashboard and utilization metrics and other monitoring tools to ensure an efficient, productive and profitable operationConducts weekly productivity planner/service planner call with Delivery and Service Coordinators
Team Management
Plans, directs and manages staffing and development of managers and employeesEnsures the professional appearance of AmeriGas facilities, equipment and personnelConsistently communicates and updates critical performance metrics for the Area and Region to each member of his/her team
Operating Expenses and Financial Responsibilities
Responsible for all aspects of the P&L performance for the assigned areas.Proactive involvement in purchasing activities and expenditures for the regionResponsible for accurate and timely approvals for payroll and accounts payable submissions.Manages pricing concessions and new pricing contract approvals
Knowledge, Skills and Abilities:Ability to analyze business reports, and to interpret performance metricsAbility to create and execute a business plan; is able to produce effective business communications for managers, employees and customers.Demonstrated leadership, communication, coaching and development skillsEducation and Experience Required:High school diploma required, college degree strongly preferredFive+ years in a management position is required, multi-unit experience preferred.Valid drivers license required
Working conditions:Employee is regularly exposed to hazardous or caustic chemicals and outside weather conditions. The employee is frequently exposed to wet and/or humid conditions, moving mechanical parts, and flammable materials.AmeriGas is an Equal Opportunity and Affirmative Action Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.