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Flying Biscuit Cafe

Assistant Manager

Flying Biscuit Cafe, Charlotte, North Carolina, United States, 28245


The Assistant Manager is a lively, hospitality-driven individual with an ambition towards overall general management. The Assistant Manager is knowledgeable in food & beverage trends; supports the General Manager in maintaining thriving teams; and engages guests with a focus on strengthening sales.

Requirements:

State Issued Driver's License and Reliable TransportationBackground Check21 years of ageAvailable Nights, Weekends, Holidays, and On-CallServeSafe Certification (upon completion of training)TIPS Certification (upon completion of training)Qualifications:

1 to 3 years of management experience in a fast-paced, full-service environmentAbility to Train and Coach TeamsLearner/CoachableEffective Listener/CommunicatorCreative and Takes InitiativeEncouraging and has a Sense of HumorIs willing to lift and carry up to 20 lbsHas physical stamina for minimum 10 hour shiftResponsibilities:

Can perform, as needed, all hourly roles within the restaurant to guarantee exceptional guest experiencesEnsures quality of all prepared meals to spec. and proper kitchen execution of breakfast, lunch, and dinner shifts to meet or exceed ticket time standardsAssists in the creation of, utilizes, and ensures implementation of preferred systems for FOH serviceCoordinates with all restaurant staff to verify all checklists and restaurant needs are metMonitors menu pricing and accuracy on all systems and materialsAssists in financial success in the following areas: sales and labor goals, beverage cost, and cash handlingCollaborates with General Manager on all promotions, events, and social media requestsIs aware of guest reviews to respond to guest experiences and communicate with teammatesAssists with interviews, selection, new hire training, maintaining staffing levels, and FOH schedulesHandles daily invoicing/spreadsheets, weekly beverage orders, monthly inventory, and assist with payrollCo-leads bi-annual reviews of all FOH team membersManages partnerships with various beverage vendorsMaintains facility and grounds, communicates needed repairs, and monitors cleanlinessFacilitates relationships across FOH and BOH teamsParticipates in ongoing restaurant training and scheduled restaurant eventsBenefits:

$40K-$50K with bonus eligibilityBenefits (Medical, Dental, Vision, PTO, 401K)5 vacation days (after 1 year of employment with 30 hrs or more a week)Meal (One free meal/shift, 50% off food at home location, 20% off food at other SCR locations)Hours (50-55/week)