COMFORT SUITES
Shuttle Driver
COMFORT SUITES, Charlotte, North Carolina, United States, 28245
SHUTTLE DRIVER
Shuttle Drivers are responsible for driving the hotel's shuttle van, providing safe transportation for hotel guests, mostly to and from the airport. Assistance with guests' luggage is frequently required (can be heavy lifting), as well as giving all guests first class customer service at all times. Additional destinations and driving tasks may be assigned by management. Additional responsibilities when van is not operating will be similar to Houseman duties, assisting Housekeeping and Maintenance.
The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management's discretion.
Duties include:
Safe and efficient driving while obeying all laws, transporting guestsAssist guests with luggage as needed (can be heavy lifting)Assist guests with hotel and area informationMaintain clean and neat appearance of shuttle van as well as self in uniformMonitor shuttle van maintenance needsProvide a clean and safe environment for guestsProactively maintain assigned areas and equipmentClean and maintain common areas of the property including parking lotDeep cleaning of assigned areasSetting up and maintaining complimentary hotel lobby functionsCleaning and setting up meeting room functionsDelivering service items to guest rooms upon requests from front deskEnsure efficient completion of daily assignments in a timely mannerUse supplies efficientlyReport all safety, maintenance and housekeeping concerns to managementAttend and participate in all mandatory trainingsFlexible with schedule and assignmentsMaintain effective performance under pressureFollow proper procedures for lost and found itemsFollow guest safety proceduresFollow guest requests, i.e. do not disturb signs, change of linen or terryAcknowledge and greet guests in public spacesReview daily inventory of supplies needed to complete assignmentsMay perform other similar duties as requested by supervisorRequirements:
Valid driver's license with good record - Company will check record periodicallyExcellent customer service skillsAbility to work independently and with others - must be team playerGood communication skills - Must speak/read/write EnglishAbility to give and follow verbal and written instructionsAttention to detailAbility to frequently lift/carry up to 15 lbs.Ability to occasionally lift/carry up to 35-50 lbs.Ability to multi-taskDisplay good initiative
Shuttle Drivers are responsible for driving the hotel's shuttle van, providing safe transportation for hotel guests, mostly to and from the airport. Assistance with guests' luggage is frequently required (can be heavy lifting), as well as giving all guests first class customer service at all times. Additional destinations and driving tasks may be assigned by management. Additional responsibilities when van is not operating will be similar to Houseman duties, assisting Housekeeping and Maintenance.
The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management's discretion.
Duties include:
Safe and efficient driving while obeying all laws, transporting guestsAssist guests with luggage as needed (can be heavy lifting)Assist guests with hotel and area informationMaintain clean and neat appearance of shuttle van as well as self in uniformMonitor shuttle van maintenance needsProvide a clean and safe environment for guestsProactively maintain assigned areas and equipmentClean and maintain common areas of the property including parking lotDeep cleaning of assigned areasSetting up and maintaining complimentary hotel lobby functionsCleaning and setting up meeting room functionsDelivering service items to guest rooms upon requests from front deskEnsure efficient completion of daily assignments in a timely mannerUse supplies efficientlyReport all safety, maintenance and housekeeping concerns to managementAttend and participate in all mandatory trainingsFlexible with schedule and assignmentsMaintain effective performance under pressureFollow proper procedures for lost and found itemsFollow guest safety proceduresFollow guest requests, i.e. do not disturb signs, change of linen or terryAcknowledge and greet guests in public spacesReview daily inventory of supplies needed to complete assignmentsMay perform other similar duties as requested by supervisorRequirements:
Valid driver's license with good record - Company will check record periodicallyExcellent customer service skillsAbility to work independently and with others - must be team playerGood communication skills - Must speak/read/write EnglishAbility to give and follow verbal and written instructionsAttention to detailAbility to frequently lift/carry up to 15 lbs.Ability to occasionally lift/carry up to 35-50 lbs.Ability to multi-taskDisplay good initiative