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Insight Global

IVR Developer

Insight Global, Buffalo Grove, Illinois, United States, 60089


developing front end application flows (call or chat) in Nuance mix (https://mix.nuance.com/)Analyze, design, implement and test IVR applications.Document call flows

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Any prior experience with IVR app development tool.Experience with IVR call flows, Telephony and speech recognition.Experience with at least one programming language such as Java, JavaScript, Python or equivalent.Understanding of APIs and software development.Ability to communicate effectively and work collaboratively within Agile framework.Good verbal and written communication skills.