Honeywood
Host
Honeywood, Lexington, Kentucky, us, 40598
Position Summary:
To provide a warm and attentive greeting and welcome to all who enter the front door. To thank bid farewell to each guest as they leave and to expeditiously and courteously seat guests in the dining room, and help set the stage for a wonderful experience.
Duties and Responsibilities:Greet all guests entering the restaurant and thank all guests leaving the restaurantUnderstand, operate and manage the reservation system- currently Open TableEnsure reservations are prioritized and seated in a timely mannerStrive to accommodate walk-in guests whenever possibleClearly and politely communicate with guests when delays and/or waits occurMaintain an organized floor by quickly and efficiently seating guests according to company standardsMaintain professional and warm guest communications - inside the restaurant or via phone/emailRecognize key people, alert management and kitchen of their presence.Communicate any special needs/ wants with management and kitchen,Communicate respectfully and clearly with service team and managementSupport team members in the completion of their duties to ensure satisfaction of all guests before, during, and after serviceEngage management for any guest issue or complaintMaintain cleanliness and organization at the host stand and front door areaAdditional service and/or operational tasks as determined by managerAssist teammates to anticipate all other FOH needs including bussing, running food, server assistant tasksRequirements
Friendly and professional personalityAbility to work on your feet for up to six hoursKnowledge of Opentable- complete Opentable OrientationFood Service Handlers card
To provide a warm and attentive greeting and welcome to all who enter the front door. To thank bid farewell to each guest as they leave and to expeditiously and courteously seat guests in the dining room, and help set the stage for a wonderful experience.
Duties and Responsibilities:Greet all guests entering the restaurant and thank all guests leaving the restaurantUnderstand, operate and manage the reservation system- currently Open TableEnsure reservations are prioritized and seated in a timely mannerStrive to accommodate walk-in guests whenever possibleClearly and politely communicate with guests when delays and/or waits occurMaintain an organized floor by quickly and efficiently seating guests according to company standardsMaintain professional and warm guest communications - inside the restaurant or via phone/emailRecognize key people, alert management and kitchen of their presence.Communicate any special needs/ wants with management and kitchen,Communicate respectfully and clearly with service team and managementSupport team members in the completion of their duties to ensure satisfaction of all guests before, during, and after serviceEngage management for any guest issue or complaintMaintain cleanliness and organization at the host stand and front door areaAdditional service and/or operational tasks as determined by managerAssist teammates to anticipate all other FOH needs including bussing, running food, server assistant tasksRequirements
Friendly and professional personalityAbility to work on your feet for up to six hoursKnowledge of Opentable- complete Opentable OrientationFood Service Handlers card