Entertainment Benefits Group
Director, Site Analytics Implementation
Entertainment Benefits Group, New York, New York, us, 10261
Company Description
EBG is an e-commerce solutions provider specializing in travel and entertainment, and also offering retail products and services, voluntary benefits and insurance.
EBG powers a robust portfolio of technology solutions and operates a network of employer and membership-based platforms reaching a captive audience, providing leading brands with incremental distribution opportunities. EBG's expanded network reaches over 100 million users from participating companies and closed loop affinity and membership groups.
EBG owns and operates one of the largest and most comprehensive employee savings programs in the country - serving over 40,000 corporate clients through its proprietary platforms TicketsatWork, Plum Benefits, Working Advantage and Beneplace.
EBG is a b2b2c company headquartered in Miami (Aventura), with offices in New York, Orlando, and Austin. We offer a hybrid work environment with a balance of collaboration and flexibility.
Job Description
Director, Site Analytics Implementation
This is a technical and analytical role, reporting to the company's Customer Experience & Analytics team. The right candidate will be an Adobe expert and be able to lead complex analytics tagging projects from business requirements gathering through implementation and QC.
We are looking for someone that can engage Business and Marketing peers to understand their measurement and tracking needs; work with the Technology team to understand current site architecture and recommend and implement tagging to close any gaps and deliver the required reporting solutions to the company.
Responsibilities:Work with various internal business owners and stakeholders to understand business objectives and recommend corresponding measurement strategiesDevelop clear and specific Business Requirements Documents (BRDs) to ensure all parties are aligned on how project deliverables will address business objectivesTranslate BRDs into detailed and thorough technical specifications documents that will provide clear direction to Technology team (Developers)Audit analytics objects, tags and reporting elements and recommend fixes or enhancements to achieve business goalsUpdate Adobe Analytics code to implement new / enhanced tracking and reporting capabilities e.g. Launch code, report suite configuration, marketing channel processing rules, classificationsIndependently create and QA A/B and multi-variate tests using Adobe TargetPerform all necessary testing and QACreate new and custom reportingMaintain up-to-date technical specifications, SDRs and any additional documentation to ensure accurate and comprehensive analytics tagging and reportingPay Range: $140k-175k
Qualifications
Bachelor's degree or equivalent7+ years' relevant work experience including managing direct reports5+ years' hands-on and current (within 2 yrs) experience in analytics implementation role(s) using Adobe products - specifically including Adobe Analytics, Adobe Launch, Workspace, Adobe Report Builder, Adobe Target, Adobe Data WarehouseHigh-level, hands-on proficiency using Google Analytics and Google Tag Manager including Looker, Google AdsExpertise leading tagging projects from inception through completion including partnering with technical and non-technical stakeholders to build requirements, implementation and QCTagging implementation expertise using various technology platforms and stacks e.g. PHP, single-page applicationsProficiency using debugging toolsStrong analytical skills including experience building measurement plans and evaluating competing measurement and attribution methodologiesExperience with E-commerce measurement and KPIsProven ability to independently manage multiple high-priority projects while also managing workload and performance of direct reportsIdeal candidates might also have:
Industry experience in live entertainment, travel or hospitalityExperience using TableauWeb development experience, familiarity with multiple programming languages*EBG does not offer sponsorship or relocation for this role.
Additional Information
Entertainment Benefits Group offers outstanding employee benefits including:
Medical, Dental & Vision401k MatchShort Term Disability, Long Term Disability (Company Paid)Basic Life and AD&D (Company Paid)Additional Voluntary Benefits (additional life, legal, critical care, and more)Flexible Work Arrangements3 Weeks of PTO + 5 Personal DaysPaid Holiday Break from Christmas to New YearPaid HolidaysFitness Centers (location dependent)Annual Day of GivingCompany Bonus ProgramShare in the FUN! EBG gives $1000 per year in Tickets-At-Work gift cards to full-time employees to experience and enjoy the savings marketplace!
EBG is an e-commerce solutions provider specializing in travel and entertainment, and also offering retail products and services, voluntary benefits and insurance.
EBG powers a robust portfolio of technology solutions and operates a network of employer and membership-based platforms reaching a captive audience, providing leading brands with incremental distribution opportunities. EBG's expanded network reaches over 100 million users from participating companies and closed loop affinity and membership groups.
EBG owns and operates one of the largest and most comprehensive employee savings programs in the country - serving over 40,000 corporate clients through its proprietary platforms TicketsatWork, Plum Benefits, Working Advantage and Beneplace.
EBG is a b2b2c company headquartered in Miami (Aventura), with offices in New York, Orlando, and Austin. We offer a hybrid work environment with a balance of collaboration and flexibility.
Job Description
Director, Site Analytics Implementation
This is a technical and analytical role, reporting to the company's Customer Experience & Analytics team. The right candidate will be an Adobe expert and be able to lead complex analytics tagging projects from business requirements gathering through implementation and QC.
We are looking for someone that can engage Business and Marketing peers to understand their measurement and tracking needs; work with the Technology team to understand current site architecture and recommend and implement tagging to close any gaps and deliver the required reporting solutions to the company.
Responsibilities:Work with various internal business owners and stakeholders to understand business objectives and recommend corresponding measurement strategiesDevelop clear and specific Business Requirements Documents (BRDs) to ensure all parties are aligned on how project deliverables will address business objectivesTranslate BRDs into detailed and thorough technical specifications documents that will provide clear direction to Technology team (Developers)Audit analytics objects, tags and reporting elements and recommend fixes or enhancements to achieve business goalsUpdate Adobe Analytics code to implement new / enhanced tracking and reporting capabilities e.g. Launch code, report suite configuration, marketing channel processing rules, classificationsIndependently create and QA A/B and multi-variate tests using Adobe TargetPerform all necessary testing and QACreate new and custom reportingMaintain up-to-date technical specifications, SDRs and any additional documentation to ensure accurate and comprehensive analytics tagging and reportingPay Range: $140k-175k
Qualifications
Bachelor's degree or equivalent7+ years' relevant work experience including managing direct reports5+ years' hands-on and current (within 2 yrs) experience in analytics implementation role(s) using Adobe products - specifically including Adobe Analytics, Adobe Launch, Workspace, Adobe Report Builder, Adobe Target, Adobe Data WarehouseHigh-level, hands-on proficiency using Google Analytics and Google Tag Manager including Looker, Google AdsExpertise leading tagging projects from inception through completion including partnering with technical and non-technical stakeholders to build requirements, implementation and QCTagging implementation expertise using various technology platforms and stacks e.g. PHP, single-page applicationsProficiency using debugging toolsStrong analytical skills including experience building measurement plans and evaluating competing measurement and attribution methodologiesExperience with E-commerce measurement and KPIsProven ability to independently manage multiple high-priority projects while also managing workload and performance of direct reportsIdeal candidates might also have:
Industry experience in live entertainment, travel or hospitalityExperience using TableauWeb development experience, familiarity with multiple programming languages*EBG does not offer sponsorship or relocation for this role.
Additional Information
Entertainment Benefits Group offers outstanding employee benefits including:
Medical, Dental & Vision401k MatchShort Term Disability, Long Term Disability (Company Paid)Basic Life and AD&D (Company Paid)Additional Voluntary Benefits (additional life, legal, critical care, and more)Flexible Work Arrangements3 Weeks of PTO + 5 Personal DaysPaid Holiday Break from Christmas to New YearPaid HolidaysFitness Centers (location dependent)Annual Day of GivingCompany Bonus ProgramShare in the FUN! EBG gives $1000 per year in Tickets-At-Work gift cards to full-time employees to experience and enjoy the savings marketplace!