PT Dispatcher

Seeking a reliable dispatcher to help create trucking routes that keep costs down but meet the customers scheduling needs. To be the primary interface between company, customers, sales, system operations and vendors. To provide quality customer service, while meeting company policies and procedures.

This role is perfect for anyone who is interested in gaining some quick experience and in supply chain. Must be dependable and hard working, with the ability to communicate clearly and maintain excellent customer service.

Schedule: Part-time, 20-30 hours per week.

Hybrid but primarily work from home.

needs experience in Ocean Freight / intermodel

1 year of portpro (not req but a bonus)

Job duties are, but not limited to:

Answering phones professionally and timely

Answering email requests professionally and timely

Providing general customer service

Research of shipments for Corporate/Accounting requests/reports

Communicate charges with accounting when outside vendors are used

Understanding TSA regulations

Develop pickup/delivery routes and maintain contact with drivers throughout the day

Modify daily routes to accommodates the needs of customers

Act as a communication liaison between customers, drivers, sales, and company facilities

Cultivate strong relationships with drivers and customers

Scheduling of residential pickups

Able to work overtime and weekend on call rotations

Other duties assigned deemed necessary by the Cartage Supervisor

Requirements:

Bilingual (Spanish/English) is a PLUS!

Must have dispatch experience and be familiar with the SoCal area

Multitasker, there are heavy call, email, and workload volumes

OT and flexible schedule

Good customer service skills