Eataly North America
Multi-Unit General Manager of Restaurants
Eataly North America, Dallas, Texas, United States, 75215
Company Description
Eataly is the world's largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim... for our guests to:EAT authentic Italian food at our restaurants, cafés and to-go countersSHOP a selection of high-quality Italian, local and homemade productsLEARN through our classes and our team's product knowledgeJob Description
Each Eataly location has multiple full-service, sit-down restaurants featuring authentic Italian dishes made with the highest quality, seasonal ingredients. Meat dishes, seafood dishes, pasta, pizza, street food - you can find it all in our various restaurants!
The General Manager of Restaurants directs the front of house operations of all restaurants at an Eataly, working with the front of house and back of house teams. Reports to the Director of Store Operations and oversees the team of Restaurant Assistant General Managers.
Organizes and directs a store's restaurant operations to maximize profitability while upholding the company's mission, values, policies, quality and guest experience standardsSets departmental goals and leads a team of managers, working closely with each to understand operational needs, provide training and motivation, and encourage interdepartmental collaborationPrepares weekly updates on restaurants, and collaborates closely with corporate and senior leaders to plan activities and achieve goalsAssists with employee hiring, assignment, training, payroll, scheduling, evaluations and terminationsEstimates food and beverage needs, and requisitions or purchases food, beverage, supplies and equipment; receives and checks orders to ensure they adhere to specificationsDocuments, investigates and resolves employee and guest incidentsPerforms other duties as required or assignedQualifications
Bachelor's Degree6+ years of front of house management experience in a high-volume, fast-paced restaurantExceptional communication, leadership, motivational and team-building skillsDemonstrated problem-solving, organizational, analytical and business management skillsAdvanced proficiency in Microsoft OfficeExperience with Italian cuisine and wine highly preferredJob Requirements
Availability to work onsite with a flexible schedule often including evenings, weekends and holidaysAbility to lift up to 50 poundsAbility to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squattingAvailability to travel up to 10% of the timeAdditional Information
Benefits and Perks
Medical, Dental, Vision InsurancePaid Time OffPaid Parental Leave401K with match or RRSPBonus programFree family meal dailyDiscounts at EatalyClasses on products and Italian cuisineReferral bonus programand more!
Eataly is an equal employment opportunity employer. It is the Company's policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly's policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
Eataly is the world's largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim... for our guests to:EAT authentic Italian food at our restaurants, cafés and to-go countersSHOP a selection of high-quality Italian, local and homemade productsLEARN through our classes and our team's product knowledgeJob Description
Each Eataly location has multiple full-service, sit-down restaurants featuring authentic Italian dishes made with the highest quality, seasonal ingredients. Meat dishes, seafood dishes, pasta, pizza, street food - you can find it all in our various restaurants!
The General Manager of Restaurants directs the front of house operations of all restaurants at an Eataly, working with the front of house and back of house teams. Reports to the Director of Store Operations and oversees the team of Restaurant Assistant General Managers.
Organizes and directs a store's restaurant operations to maximize profitability while upholding the company's mission, values, policies, quality and guest experience standardsSets departmental goals and leads a team of managers, working closely with each to understand operational needs, provide training and motivation, and encourage interdepartmental collaborationPrepares weekly updates on restaurants, and collaborates closely with corporate and senior leaders to plan activities and achieve goalsAssists with employee hiring, assignment, training, payroll, scheduling, evaluations and terminationsEstimates food and beverage needs, and requisitions or purchases food, beverage, supplies and equipment; receives and checks orders to ensure they adhere to specificationsDocuments, investigates and resolves employee and guest incidentsPerforms other duties as required or assignedQualifications
Bachelor's Degree6+ years of front of house management experience in a high-volume, fast-paced restaurantExceptional communication, leadership, motivational and team-building skillsDemonstrated problem-solving, organizational, analytical and business management skillsAdvanced proficiency in Microsoft OfficeExperience with Italian cuisine and wine highly preferredJob Requirements
Availability to work onsite with a flexible schedule often including evenings, weekends and holidaysAbility to lift up to 50 poundsAbility to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squattingAvailability to travel up to 10% of the timeAdditional Information
Benefits and Perks
Medical, Dental, Vision InsurancePaid Time OffPaid Parental Leave401K with match or RRSPBonus programFree family meal dailyDiscounts at EatalyClasses on products and Italian cuisineReferral bonus programand more!
Eataly is an equal employment opportunity employer. It is the Company's policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly's policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.