Taproom Manager | Downingtown, PA

Description Taproom/Front-of-House Manager | Downingtown, PA - Victory Brewing Company Were hiring! Looking for a fun, rewarding place to work? Become a part of our truly unique team! WHO WE ARE & WHAT WE OFFER Artisanal Brewing Ventures (ABV) is a top 10 regional craft alcohol company in the US, made up of 5 long standing, successful craft brands (75+ combined years!): Victory Brewing, Bold Rock Cider, Sixpoint Brewery, Southern Tier Brewing & Southern Tier Distilling. We have locations in 5 states (NY, PA, OH, VA, NC) including taprooms, production facilities, & our corporate headquarters. + Competitive Compensation + Exceptional Health Benefits + No Waiting Period to Enroll + Immediate 401K Match & Vesting + Paid Family Leave + Flexible Schedules & Generous Paid Time Off + Ample Product Discounts + Opportunities for Growth Across 5 Successful Brands WHAT WE DO Victory Brewing is a committed, industry leader who since 1996 has grown to be a world-renowned craft brewery, and the second largest craft brand family in our home state of Pennsylvania. We find people looking to bring their experience, enthusiasm & desire to work with others to a fun, rewarding place to work as we continue to produce industry changing craft beer. We have growing, empowered and trusted teams in Downingtown, Kennett Square, Parkesburg and Philadelphia. WHAT YOU'LL DO Were hiring for a strong supervisor who has had experience working in a full service, high-volume restaurant. You will be committed to continuously striving for and delivering an outstanding guest experience, and have a strong passion for culinary excellence. + Responsible for overseeing all restaurant operations including, but not limited to, supervising restaurant staff, employee hiring and training, and daily maintenance of the restaurant + Work with the General Manager and Restaurant Management team to establish a strong team culture and create policies/procedures as needed to continually run day-to-day operations and exceed guest expectations + Collect, evaluate and respond to guest feedback as needed + Ensure a smooth front-of-house operation at all times, and step in to lead and assist staff as necessary during busy, peak times + Assist General Manager with all sales and reporting tracking, and contributing to the preparation of reports to share with senior leadership WHO WE'RE LOOKING FOR + A minimum of 1 year as a restaurant manager + Preferred experience in working in various other restaurant roles as a server, host, bartender, etc. + Knowledge of craft beer and/or serious interest in understanding craft beer styles and the industry + Passing of Level 1 (Certified Beer Server qualification) of Cicerone program within first six (6) months of employment. + Knowledge and understanding of financial aspects of business operations + Self-motivated and exhibiting an aptitude for leading, coaching, and driving excellence + Ability to work in a fast-paced environment and calmly react to and handle stressful situations and customer complaints + Detail-oriented and able to multi-task and prioritize your workload Disclaimer This Job Description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Artisanal Brewing Ventures is an Equal Opportunity Employer