Adara Communities
Operations Audit Support
Adara Communities, Houston, Texas, United States, 77246
Qualifications:Property management, multifamily housing experience REQUIRED1-2 years' previous experience with Apartment Industry software (Yieldstar/RealPage/Onesite/Yardi, etc.) is REQUIREDStrong technical, analytical, communication and customer service skills requiredAbility to manage multiple tasks with exceptional attention to detailAbility to be a self-starter and a team playerResponsibilities include:
Analyze problems and requests to identify permanent solutions, user training needs, Service Desk process improvement, and recommendations to eliminate business interruptionsReviewing, troubleshooting and supporting end users and admin support via our ticketing systemField requests for technical assistance, record them in a ticketing system, and resolve issues in accordance with operations manual and departmental expectationsExhibit aptitude in troubleshooting hardware and software on a level 1 cognitive understandingReview lease files for compliance and accuracy (implementing the attachment of documents in software similar to Yieldstar/RealPage)Monitor and support the implementation of compliance programs, including policies and practices as they relate to the company's affordability requirements.Ensure that the company conducts rental/leasing activity in compliance with all regulatory requirements and alert in a prompt and proactive manner any identified risks to Senior Management of Property Operations.Investigate discrepancies and issues found within the files.Perform all the above and other duties as assigned in accordance with applicable laws and company policies.Benefits
Vacation & sick time increases with length of service. Plus 7 1/2 company holidays, eligible for holiday pay immediately!Medical, dental, accident and critical illness, eligible just after 60 days of employmentGroup & supplemental life insurance policy options. $25,000 FREE basic life insuranceEmployee referral programCareer Growth opportunities and tuition reimbursementApartment discounts, if eligibleCompetitive pay
**Please apply ONLY if you live or can relocate WITHIN 30 MINUTES of the corporate office**
Location: 4420 Cypress Creek Parkway, Houston, TX 77068
Analyze problems and requests to identify permanent solutions, user training needs, Service Desk process improvement, and recommendations to eliminate business interruptionsReviewing, troubleshooting and supporting end users and admin support via our ticketing systemField requests for technical assistance, record them in a ticketing system, and resolve issues in accordance with operations manual and departmental expectationsExhibit aptitude in troubleshooting hardware and software on a level 1 cognitive understandingReview lease files for compliance and accuracy (implementing the attachment of documents in software similar to Yieldstar/RealPage)Monitor and support the implementation of compliance programs, including policies and practices as they relate to the company's affordability requirements.Ensure that the company conducts rental/leasing activity in compliance with all regulatory requirements and alert in a prompt and proactive manner any identified risks to Senior Management of Property Operations.Investigate discrepancies and issues found within the files.Perform all the above and other duties as assigned in accordance with applicable laws and company policies.Benefits
Vacation & sick time increases with length of service. Plus 7 1/2 company holidays, eligible for holiday pay immediately!Medical, dental, accident and critical illness, eligible just after 60 days of employmentGroup & supplemental life insurance policy options. $25,000 FREE basic life insuranceEmployee referral programCareer Growth opportunities and tuition reimbursementApartment discounts, if eligibleCompetitive pay
**Please apply ONLY if you live or can relocate WITHIN 30 MINUTES of the corporate office**
Location: 4420 Cypress Creek Parkway, Houston, TX 77068