The Salvation Army USA Western Territory
Manager-SC/ The Way In
The Salvation Army USA Western Territory, Los Angeles, California, United States, 90079
Description
Mission StatementThe Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.Position SummaryThe Way In Case Manager is responsible for providing direct supervision and case management services to transitional aged youth (TAY) enrolled in the crisis, bridge, enhanced emergency shelter and transitional housing programs, with the ultimate goal of helping participants transition to permanent housing. The Case Manager's role is to promote self-sufficiency of participants and provide support in securing gainful employment, increasing and saving income, and securing stable permanent housing.Essential FunctionsProvide individualized case management, advocacy, and referral services to transitional aged youth (TAY) experiencing homelessnessSupport individuals in developing foundational independent living skills, securing full time employment, saving, and transitioning to permanent housingAssist individuals in identifying barriers to independent living and ways in which they may overcome themProvide support to participants in accessing mainstream benefits and securing permanent housingMaintain documentation in accordance with all regulatory and internal policies (in participant's file and electronically in HMIS)Complete Individualized Service Plans for all assigned clientsEngage clients in individual case management sessions on a weekly basis to discuss progress/regression of service plan goals, identify ongoing service needs, and provide linkage to resources as neededProvide referrals for group and/or individual mental health counseling; educational, vocational, and/or employment preparation and placement services; and a variety of social and recreational activitiesComplete client eligibility screenings and intake processEnsure that all newly arriving clients participate in a comprehensive needs assessment within 24 hours of program entryFacilitate groups, including cooking, basic computer skills, employment preparation, budgeting skills, activities of daily living and others which are relevant to the development of independent living skillsParticipate in continuing education trainings and community-based provider meetings as assignedDevelop resources through outreach and collaboration with community providersCollaborate with other staff members to ensure adherence to safety and security measuresDrive company vehicles & transport clients to appointments, events, and activities as neededPerform all other duties as assigned by Director
Working ConditionsMust be able to sit, walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Must be able to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Must be able to lift up to 25 lbs.Minimum QualificationsBachelor's Degree with minimum one year experience in social work, human services, or related field (or) 2 years of social services experience with case managementExperience working with transitional aged youth experiencing homelessness preferredMust be TB cleared prior to employmentMust obtain and maintain current CPR and First Aid CertificationKnowledge of HMIS preferredMust have Class C Driver LicenseClean MVR and ability to drive & transport clients *
Skills, Knowledge & AbilitiesAbility to carry out assignments independently and strong management skillsMust maintain a non-judgmental attitude in working with clientsMust remain calm and follow protocol in all situationsStrong verbal and written communication skillsComputer literate in Microsoft Office Applications and ability to type a minimum of 45 WPMKnowledge of mainstream benefits, homeless assistance, employment, housing, medical and mental health resources in the community
QualificationsEducation
Bachelors of Social Work (required)Experience
Computer literate in Microsoft Office Applications and ability to type a minimum of 45 WPM (required)Knowledge of HMIS preferred (preferred)2 years of social services experience with case management (preferred)Licenses & Certifications
Driver's License (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Mission StatementThe Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.Position SummaryThe Way In Case Manager is responsible for providing direct supervision and case management services to transitional aged youth (TAY) enrolled in the crisis, bridge, enhanced emergency shelter and transitional housing programs, with the ultimate goal of helping participants transition to permanent housing. The Case Manager's role is to promote self-sufficiency of participants and provide support in securing gainful employment, increasing and saving income, and securing stable permanent housing.Essential FunctionsProvide individualized case management, advocacy, and referral services to transitional aged youth (TAY) experiencing homelessnessSupport individuals in developing foundational independent living skills, securing full time employment, saving, and transitioning to permanent housingAssist individuals in identifying barriers to independent living and ways in which they may overcome themProvide support to participants in accessing mainstream benefits and securing permanent housingMaintain documentation in accordance with all regulatory and internal policies (in participant's file and electronically in HMIS)Complete Individualized Service Plans for all assigned clientsEngage clients in individual case management sessions on a weekly basis to discuss progress/regression of service plan goals, identify ongoing service needs, and provide linkage to resources as neededProvide referrals for group and/or individual mental health counseling; educational, vocational, and/or employment preparation and placement services; and a variety of social and recreational activitiesComplete client eligibility screenings and intake processEnsure that all newly arriving clients participate in a comprehensive needs assessment within 24 hours of program entryFacilitate groups, including cooking, basic computer skills, employment preparation, budgeting skills, activities of daily living and others which are relevant to the development of independent living skillsParticipate in continuing education trainings and community-based provider meetings as assignedDevelop resources through outreach and collaboration with community providersCollaborate with other staff members to ensure adherence to safety and security measuresDrive company vehicles & transport clients to appointments, events, and activities as neededPerform all other duties as assigned by Director
Working ConditionsMust be able to sit, walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Must be able to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Must be able to lift up to 25 lbs.Minimum QualificationsBachelor's Degree with minimum one year experience in social work, human services, or related field (or) 2 years of social services experience with case managementExperience working with transitional aged youth experiencing homelessness preferredMust be TB cleared prior to employmentMust obtain and maintain current CPR and First Aid CertificationKnowledge of HMIS preferredMust have Class C Driver LicenseClean MVR and ability to drive & transport clients *
Skills, Knowledge & AbilitiesAbility to carry out assignments independently and strong management skillsMust maintain a non-judgmental attitude in working with clientsMust remain calm and follow protocol in all situationsStrong verbal and written communication skillsComputer literate in Microsoft Office Applications and ability to type a minimum of 45 WPMKnowledge of mainstream benefits, homeless assistance, employment, housing, medical and mental health resources in the community
QualificationsEducation
Bachelors of Social Work (required)Experience
Computer literate in Microsoft Office Applications and ability to type a minimum of 45 WPM (required)Knowledge of HMIS preferred (preferred)2 years of social services experience with case management (preferred)Licenses & Certifications
Driver's License (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)