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Amazon

Senior Program Manager, Fulfillment by Amazon

Amazon, Bellevue, Washington, us, 98009


Senior Program Manager, Fulfillment by Amazon

Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. These Sellers offer hundreds of millions of unique products providing a broad and diverse inventory of products from Books, Electronics and Apparel to Consumables and beyond. Fulfillment By Amazon enables Sellers to provide fast and efficient delivery to their customers using Amazon fulfillment services. Sellers now make up the majority of the business on Amazon.com.As a Senior Program Manager for FBA Capacity Management, you will play a key role in developing and managing processes that will better the seller experience when it comes to managing their FBA inventory. You will work with Principal Product Managers, Sales & Operations Planning, Fulfillment Technologies, and Selling Partner Support leaders to determine the right system configurations to execute plans across global marketplaces. You will work with tech teams to develop ways to automate key processes.Key job responsibilities:Owner of capacity formation decisions, operations and operational excellenceManage day-to-day processes needed for inventory capacity managementWork with SCOT S&OP, Capacity and FBA Inbound teams to configure FBA toolsMake process improvements and innovations to reduce seller contactsWork with tech teams on automating processes and improving operational excellenceDeep dive impact processes have on the seller experience and work with Product Managers on prioritizing featuresDevelop and track operational excellence metrics and goalsMinimum qualifications:5+ years of program or project management experienceExperience using data and metrics to determine and drive improvementsExperience owning program strategy, end to end delivery, and communicating results to senior leadershipBachelor's degreePreferred qualifications:2+ years of driving process improvements experienceMaster's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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