Walmart
Distinguished, Technical Program Manager - Identity
Walmart, California, Missouri, United States, 65018
Position Summary...
We are seeking a seasoned
Technical Program Manager
to become an integral part of our
Customer Digital Identity (CDI)
team. Your role will encompass leading expansive, cross-disciplinary projects within a multifaceted environment which spans across the organization. This position is ideal for individuals who excel in navigating complex technical challenges with a high degree of ambiguity while maintaining a strong alignment with customer experience and overarching business objectives. As part of the Tech Programs leadership team, you will bring thought leadership for how to effectively level up the TPM discipline as well as demonstrate by example best practices for collaborating with teams employing cutting-edge technologies (including big data, machine learning, AI/generative AI, and real-time analytics). Your responsibility will be to serve as the essential bridge among business, engineering, and product divisions, ensuring the smooth integration and adoption of customer-focused digital identity solutions and processes throughout our organization.
About Walmart Customer Digital Identity (CDI)
Walmart CDI is advancing the commitment to customer-centricity. The CDI platform, constantly evolving, serves as the source of truth for customer data, enhancing customer experiences and driving Walmart's strategic goals through wide-reaching collaborations. We accomplish this through streamlining processes and building trust, security, scalability, and compliant solutions. The customer is central to Walmart’s mission, guiding everything we do. By deepening our understanding of customer preferences, CDI aims to power better customer experiences. Working closely with teams across eCommerce, Marketing, Walmart+, Data Ventures, and Walmart Connect, we strive to create unmatched value for Walmart customers, associates, and shareholders.
You’ll sweep us off our feet if…
You are energized by bringing structure and clarity to highly ambiguous technical challenges and business opportunities.
You have demonstrated ability to operate effectively both on broad strategic perspective with senior leaders as well as go deep on nuances of a problem space with a cross-functional working team.
You have a solid track record in delivering large-scale customer-facing solutions, deep understanding of high-volume data flows, and a customer-centric approach that's guided by data-driven decision-making.
You have strong technical knowledge, enabling you to understand detailed technical designs, lead discussions on technical trade-offs, and assess various solution options effectively.
You possess exceptional leadership skills that span across boundaries, coupled with a demonstrated passion for tackling complex issues and the ability to foster structure and rhythm in diverse environments.
You have proven capability to influence and achieve consensus through effective stakeholder management, along with a commitment to a test-and-learn approach and understanding of omni-channel complexities.
You have demonstrated a good understanding of customer privacy regulations, compliance, data stewardship, and governance.
What you'll do...
Influence the effectiveness of the Tech Programs team overall to maximize impact by being attuned to the business strategy, technical landscape, and functional competencies.
Lead the preparation and presentation for program updates to an executive audience.
Lead the development, prioritization, and implementation of CDI programs, ensuring alignment between CDI roadmap and cross-functional dependencies and business goals.
Implement and lead metrics-driven program management using OKRs, KPIs, and SLOs, while monitoring progress, tracking dependencies, and addressing risks and alignment issues.
Stay informed on innovations, trends, and emerging technologies in the digital identity space, integrating relevant advancements into our offerings.
Champion process enhancements to boost oversight, awareness, impact, and adoption, while improving quality and efficiency through collaboration with stakeholders.
What you'll bring...
Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
8+ years of experience in technical program management, with at least 4 years in a leadership role within the digital identity domain.
Strong expertise in modern customer-facing technical system architectures, big data technologies, AI/ML domain, and customer data privacy compliance.
Benefits & Perks:Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer:Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity.
Minimum Qualifications...
Option 1: Bachelor’s degree in computer science, information technology, engineering, or related area and 7 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
Option 2: 9 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
Preferred Qualifications...
Certification in Project Management.
Master’s degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 5 years’ experience in product design.
We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
Primary Location...840 W California Ave, Sunnyvale, CA 94086-4828, United States of America
#J-18808-Ljbffr
We are seeking a seasoned
Technical Program Manager
to become an integral part of our
Customer Digital Identity (CDI)
team. Your role will encompass leading expansive, cross-disciplinary projects within a multifaceted environment which spans across the organization. This position is ideal for individuals who excel in navigating complex technical challenges with a high degree of ambiguity while maintaining a strong alignment with customer experience and overarching business objectives. As part of the Tech Programs leadership team, you will bring thought leadership for how to effectively level up the TPM discipline as well as demonstrate by example best practices for collaborating with teams employing cutting-edge technologies (including big data, machine learning, AI/generative AI, and real-time analytics). Your responsibility will be to serve as the essential bridge among business, engineering, and product divisions, ensuring the smooth integration and adoption of customer-focused digital identity solutions and processes throughout our organization.
About Walmart Customer Digital Identity (CDI)
Walmart CDI is advancing the commitment to customer-centricity. The CDI platform, constantly evolving, serves as the source of truth for customer data, enhancing customer experiences and driving Walmart's strategic goals through wide-reaching collaborations. We accomplish this through streamlining processes and building trust, security, scalability, and compliant solutions. The customer is central to Walmart’s mission, guiding everything we do. By deepening our understanding of customer preferences, CDI aims to power better customer experiences. Working closely with teams across eCommerce, Marketing, Walmart+, Data Ventures, and Walmart Connect, we strive to create unmatched value for Walmart customers, associates, and shareholders.
You’ll sweep us off our feet if…
You are energized by bringing structure and clarity to highly ambiguous technical challenges and business opportunities.
You have demonstrated ability to operate effectively both on broad strategic perspective with senior leaders as well as go deep on nuances of a problem space with a cross-functional working team.
You have a solid track record in delivering large-scale customer-facing solutions, deep understanding of high-volume data flows, and a customer-centric approach that's guided by data-driven decision-making.
You have strong technical knowledge, enabling you to understand detailed technical designs, lead discussions on technical trade-offs, and assess various solution options effectively.
You possess exceptional leadership skills that span across boundaries, coupled with a demonstrated passion for tackling complex issues and the ability to foster structure and rhythm in diverse environments.
You have proven capability to influence and achieve consensus through effective stakeholder management, along with a commitment to a test-and-learn approach and understanding of omni-channel complexities.
You have demonstrated a good understanding of customer privacy regulations, compliance, data stewardship, and governance.
What you'll do...
Influence the effectiveness of the Tech Programs team overall to maximize impact by being attuned to the business strategy, technical landscape, and functional competencies.
Lead the preparation and presentation for program updates to an executive audience.
Lead the development, prioritization, and implementation of CDI programs, ensuring alignment between CDI roadmap and cross-functional dependencies and business goals.
Implement and lead metrics-driven program management using OKRs, KPIs, and SLOs, while monitoring progress, tracking dependencies, and addressing risks and alignment issues.
Stay informed on innovations, trends, and emerging technologies in the digital identity space, integrating relevant advancements into our offerings.
Champion process enhancements to boost oversight, awareness, impact, and adoption, while improving quality and efficiency through collaboration with stakeholders.
What you'll bring...
Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
8+ years of experience in technical program management, with at least 4 years in a leadership role within the digital identity domain.
Strong expertise in modern customer-facing technical system architectures, big data technologies, AI/ML domain, and customer data privacy compliance.
Benefits & Perks:Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer:Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity.
Minimum Qualifications...
Option 1: Bachelor’s degree in computer science, information technology, engineering, or related area and 7 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
Option 2: 9 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
Preferred Qualifications...
Certification in Project Management.
Master’s degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 5 years’ experience in product design.
We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
Primary Location...840 W California Ave, Sunnyvale, CA 94086-4828, United States of America
#J-18808-Ljbffr