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Amazon

Client Solutions Manager, CPG, Amazon

Amazon, Indiana, Pennsylvania, us, 15705


Job summaryAmazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach customers on Amazon.in, across our other owned and operated sites, on other high quality sites across the web, and on millions of mobile and tablet devices. We put the customer at the heart of everything we do and work backwards, including in advertising.

If you’re obsessed with being a part of digital advertising that informs instead of interrupts; that helps customers (advertisers) deliver great products and brands, not just impressions; and that empowers customers to be decisive, rather than distract them – then we want you to come join us and make advertising even better.

Key job responsibilities

Become an expert on Amazon solutions and adapt recommendations based on advertiser needsDevelop annual brand plans and campaign media plansAnalyze campaign performance against key metrics to identify, recommend, and implement optimizations to increase efficiency, drive high renewal rate and meet clients’ KPIsMonitor and communicate campaign progress through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaignsConsult and educate advertisers with insights and solutions to achieve greater results on AmazonStrong project management skills to impact process improvementsWork cross-functionally with sales and other Amazon partners to drive revenue and increase advertiser satisfactionLeverage our suite of rich data, targeting and product channels to collaborate with the other teams in the development of tailored solutions that meet clients’ goalsTroubleshoot any technical or implementation issues, collaborating with internal teams to develop quick and sound solutionsServe as a source of market intelligence for other areas of the Advertising team (e.g., product development, product marketing, pricing) and assist in the development of best practices and operational efficienciesCo-lead monthly and quarterly reviews with advertisersBASIC QUALIFICATIONS

3+ years of experience in digital marketingStrong project/program management skills to drive process improvements and develop consistency in the services offeredExcellent data driven storytelling skills – you create and deliver compelling presentationsAnalytical, data-driven approach to problem solving and a track record of driving results through continuous improvementExcellent written and verbal communication skills, strong attention to detail, and good follow-throughSound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedulePREFERRED QUALIFICATIONS

Experience in winning and retaining clients and establishing relationships with partnersExperience working in e-commerceExperience selling nascent products or servicesExperience in operations, account management, or analyticsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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