Kuraray America, Inc.
IT Specialist 2
Kuraray America, Inc., Phila, Pennsylvania, United States,
We Believe in Better!We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision.At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting edge technologies and solutions. You are part of a global diverse team that supports you, drives change, and delivers successful results consistently.Our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives. Join us!Learn more about Unisys and our key solution offerings:
Unisys, Stealth™, CloudForte®, InteliServe™What success looks like in this role:Provides mostly tier 2 (and sometimes tier 3) support within the networking environment.Successful provisioning as well as supervision, installation/configuration, operation, and maintenance of systems hardware, software, and related infrastructure.Configuration management of Local Area Networks (LANs), Wide Area Networks (WANs), Wireless (LANs), network segments, security devices, and Internet and Intranet systems to ensure operability.Maintains, monitors and troubleshoots within the roles of Incident Management (Return-to-Service) and/or Problem Management (Reason for Outage).Evaluates a system’s performance and identifies user needs based on approved software per customer specifications.Supports acquisition of hardware and software as well as subcontractor services as needed.Works with team to determine methods and procedures on new assignments and may assist with system design efforts.Contributes to the preparation and presentation of technical trade-offs and/or results to managers, customers, and peers.Works closely with network operations, systems, and other groups on business projects, assignments, problems, etc.Ensures proper documentation for the corporate knowledgebase, including design, procedural and lessons learned.Monitors the Network and System Enterprise with provided tools to ensure the health of the critical client solutions.Maintains on-call availability to respond to network issues and up-time; must be flexible and available with the scheduling.Contributes to technical artifacts through team/program SharePoint and/or communities of practice.You will be successful in this role if you have:University degree or equivalent education and experience.Minimum of 6 years domain experience.Knowledgeable in evaluating vendor products and making recommendations to purchase hardware and software.Knowledgeable in setting up administrator and service accounts.Knowledgeable in network security procedures, best practices, and implementation.Ability to troubleshoot software issue and customer applications as required.Has achieved industry standard certifications: e.g.: Security+, CCNP, CCNA, Network+, MCSA.Proficient documentation skills are required.#LI-HS1
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Unisys, Stealth™, CloudForte®, InteliServe™What success looks like in this role:Provides mostly tier 2 (and sometimes tier 3) support within the networking environment.Successful provisioning as well as supervision, installation/configuration, operation, and maintenance of systems hardware, software, and related infrastructure.Configuration management of Local Area Networks (LANs), Wide Area Networks (WANs), Wireless (LANs), network segments, security devices, and Internet and Intranet systems to ensure operability.Maintains, monitors and troubleshoots within the roles of Incident Management (Return-to-Service) and/or Problem Management (Reason for Outage).Evaluates a system’s performance and identifies user needs based on approved software per customer specifications.Supports acquisition of hardware and software as well as subcontractor services as needed.Works with team to determine methods and procedures on new assignments and may assist with system design efforts.Contributes to the preparation and presentation of technical trade-offs and/or results to managers, customers, and peers.Works closely with network operations, systems, and other groups on business projects, assignments, problems, etc.Ensures proper documentation for the corporate knowledgebase, including design, procedural and lessons learned.Monitors the Network and System Enterprise with provided tools to ensure the health of the critical client solutions.Maintains on-call availability to respond to network issues and up-time; must be flexible and available with the scheduling.Contributes to technical artifacts through team/program SharePoint and/or communities of practice.You will be successful in this role if you have:University degree or equivalent education and experience.Minimum of 6 years domain experience.Knowledgeable in evaluating vendor products and making recommendations to purchase hardware and software.Knowledgeable in setting up administrator and service accounts.Knowledgeable in network security procedures, best practices, and implementation.Ability to troubleshoot software issue and customer applications as required.Has achieved industry standard certifications: e.g.: Security+, CCNP, CCNA, Network+, MCSA.Proficient documentation skills are required.#LI-HS1
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