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Esri

Solution Engineer - Public Safety

Esri, Vienna, Virginia, United States, 22184


As a GIS subject matter expert, you’re a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you talk about solutions in ways that get others excited about the power of GIS technology. Join an account team and advise customers on their most complex business challenges. Leverage your problem-solving skills to demonstrate the value of GIS and how it finds unique patterns, trends, and understanding.At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.Responsibilities

Build relationships.

Present, demonstrate, and support selling Esri software and solutions as part of the account team. Support your team as you help plan and execute sales strategies.Be an expert.

Become a subject matter expert of various markets within the public safety industry as well as a technical expert of ArcGIS. Speak confidently with customers about Esri technologies and thoroughly communicate the Esri message. Be a visionary for your customers anticipating their needs and the technology trends that may impact them.Solve problems.

Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical challenges they face. Define and deliver strategies to customers that align Esri technology with their business.Tell our story.

Present technical demonstrations of proposed solutions to customers. Successfully design presentations for technical and non-technical customers. Provide best practices related to the use, deployment, and administration of Esri technology. Present at conferences and trade shows.Requirements

3+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications.1+ years of experience supporting public safety.Understanding of ArcGIS from an IT system context (such as hardware, storage, security, networking, web services, virtualization, cloud computing).Experience in technical consulting and conceptual solution design.Understanding of sales and business development processes.Remarkable presentation, interpersonal, and communication skills.Experience with data management, including geodatabases.Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS).Ability to travel domestically or internationally 25-50%.Bachelor’s in geography, computer science, or degree a related field relevant to the public safety industry.About Esri

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work.

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