Idaho Division of Human Resources
Technical Records Specialist 2 - L&C
Idaho Division of Human Resources, Boise, Idaho, United States, 83708
Idaho Division of Human Resources Technical Records Specialist 2 - L&C Boise, Idaho
DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANSApplications will be accepted through 4:59 PM MST on the posting end date.The Division of Licensing and Certification has an exciting opportunity for a Technical Records Specialist 2 with our Certified Family Home Management team at the Westgate Campus in Boise, working Monday through Friday from 8:00 a.m. to 5:00 p.m. (holidays off) with some telework as an option. This position is responsible for supporting certification activities, which protect vulnerable adults who live in their paid caregivers' homes. Serving as a liaison, this position coordinates the team's work to meet its various responsibilities to its customers and partners.This position may be eligible for telework after successful completion of probation.BENEFITS:BEST RETIREMENT AVAILABLE IN THE NATIONWe have one of the Nation's best state retirement systems (PERSI) that offers a lifetime benefit.OTHER EXCELLENT BENEFITS11 paid holidaysGenerous vacation and sick leave accrual beginning as soon as you startPaid parental leaveMedical, dental, vision insurance - incredible rates! (full-time/30+ hours per week)PERSI Choice 401(k)Deferred compensation planLife insuranceShort and long-term disability insuranceStudent Loan ForgivenessWellness programsEmployee Assistance Program (EAP)Flexible Spending Accounts (FSA)Wide variety of training opportunitiesSome positions offer flexible hours and/or telecommutingEXAMPLE OF DUTIES:Use judgment, discretion, and interpretation of a variety of complex regulations and guidelines to provide technical support for both internal and external customers.Convey information to and from key decision-makers in a timely manner.Independently research, compile, and organize materials for management reports.Become an expert in maintaining the team’s database and implementing the program’s technical guidelines.Resolve contentious situations.Complete special projects with minimal oversight.Act as the liaison between the team and the Central Revenue and Background Check Units.Monitor delinquent certification fees and recommend enforcement action when necessary.Maintain the team’s public webpage and internal SharePoint teamsite.Perform typical clerical functions such as routing correspondence, filing, answering phones, proofing reports, supporting meetings, and entering data.MINIMUM QUALIFICATIONS:You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.Experience monitoring record systems to identify and correct errors. Typically gained by at least one year of related experience.Experience interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs. Typically gained by at least one year of experience which frequently required interpreting and applying a variety of difficult rules, regulations, or policies to determine compliance or eligibility and explaining decisions to others.Experience analyzing information and researching a variety of sources to identify and resolve problems or issues. Typically gained by at least one year of extensive research and analysis of highly complex or technical material requiring in-depth program knowledge.Experience dealing with individuals from varying cultural and socio-economic backgrounds in stressful situations. Typically gained by at least one year experience dealing with individuals from varying cultural and socioeconomic backgrounds.Experience entering and retrieving data using a computerized record system. Typically gained by at least six months of experience in a work setting.Experience composing and proofreading business correspondence. Typically gained by at least one year of office experience.PREFERRED EXPERIENCE:Experience with Microsoft Word/word processing software.Experience with Microsoft Excel (complex data analysis).Some knowledge of data management.Experience using SharePoint.If you have questions, please contact us at:Email is the quickest way to get an answer to your questions.PHONE: (208) 334-0681EEO/ADA/Veteran:The State of Idaho is committed to providing equal employment opportunities and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities.
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DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANSApplications will be accepted through 4:59 PM MST on the posting end date.The Division of Licensing and Certification has an exciting opportunity for a Technical Records Specialist 2 with our Certified Family Home Management team at the Westgate Campus in Boise, working Monday through Friday from 8:00 a.m. to 5:00 p.m. (holidays off) with some telework as an option. This position is responsible for supporting certification activities, which protect vulnerable adults who live in their paid caregivers' homes. Serving as a liaison, this position coordinates the team's work to meet its various responsibilities to its customers and partners.This position may be eligible for telework after successful completion of probation.BENEFITS:BEST RETIREMENT AVAILABLE IN THE NATIONWe have one of the Nation's best state retirement systems (PERSI) that offers a lifetime benefit.OTHER EXCELLENT BENEFITS11 paid holidaysGenerous vacation and sick leave accrual beginning as soon as you startPaid parental leaveMedical, dental, vision insurance - incredible rates! (full-time/30+ hours per week)PERSI Choice 401(k)Deferred compensation planLife insuranceShort and long-term disability insuranceStudent Loan ForgivenessWellness programsEmployee Assistance Program (EAP)Flexible Spending Accounts (FSA)Wide variety of training opportunitiesSome positions offer flexible hours and/or telecommutingEXAMPLE OF DUTIES:Use judgment, discretion, and interpretation of a variety of complex regulations and guidelines to provide technical support for both internal and external customers.Convey information to and from key decision-makers in a timely manner.Independently research, compile, and organize materials for management reports.Become an expert in maintaining the team’s database and implementing the program’s technical guidelines.Resolve contentious situations.Complete special projects with minimal oversight.Act as the liaison between the team and the Central Revenue and Background Check Units.Monitor delinquent certification fees and recommend enforcement action when necessary.Maintain the team’s public webpage and internal SharePoint teamsite.Perform typical clerical functions such as routing correspondence, filing, answering phones, proofing reports, supporting meetings, and entering data.MINIMUM QUALIFICATIONS:You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.Experience monitoring record systems to identify and correct errors. Typically gained by at least one year of related experience.Experience interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs. Typically gained by at least one year of experience which frequently required interpreting and applying a variety of difficult rules, regulations, or policies to determine compliance or eligibility and explaining decisions to others.Experience analyzing information and researching a variety of sources to identify and resolve problems or issues. Typically gained by at least one year of extensive research and analysis of highly complex or technical material requiring in-depth program knowledge.Experience dealing with individuals from varying cultural and socio-economic backgrounds in stressful situations. Typically gained by at least one year experience dealing with individuals from varying cultural and socioeconomic backgrounds.Experience entering and retrieving data using a computerized record system. Typically gained by at least six months of experience in a work setting.Experience composing and proofreading business correspondence. Typically gained by at least one year of office experience.PREFERRED EXPERIENCE:Experience with Microsoft Word/word processing software.Experience with Microsoft Excel (complex data analysis).Some knowledge of data management.Experience using SharePoint.If you have questions, please contact us at:Email is the quickest way to get an answer to your questions.PHONE: (208) 334-0681EEO/ADA/Veteran:The State of Idaho is committed to providing equal employment opportunities and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities.
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