Platform Engineer, Managed Operations

Would you enjoy diving deep into, operating, and improving some of the largest software systems humanity has ever built? Do the challenges that come of driving technical, business, and cultural change to improve the reliability, performance, and efficiency excite you?The AWS Managed Operations (MO) organization was founded in April 2023, with the objective to reduce operational load and toil through long-term engineering projects. MO is building the best-in-class engineering and operations team that will own the day-to-day operations for AWS Regions; improving the availability, reliability, latency, performance and efficiency to operate AWS regions.Amazon is looking for highly motivated Systems Development Engineers who can balance the day-to-day operations of AWS’ software systems with long-term software engineering to reduce operational toil. We need engineers who enjoy constantly learning and diving deep into the wide range of systems and technologies that make up one of the world’s largest cloud providers.AWS Managed Operations (MO) is a part of AWS Utility Computing (UC) organization. AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS.A day in the lifeYou’ll roughly spend 50% of your time operating production systems and 50% making long-term improvements to the reliability, availability, and performance of those software systems. Over the course of a week, this could look like; Monday morning you root caused why some deployments recently failed, and in the afternoon, you made fixes for those bugs. Tuesday and Wednesday you executed a highly sensitive time critical change to production. Thursday and Friday you were developing software with your team to remove humans from the loop on problems like you worked on over the previous two days, driving a common source of error out of the system and improving its reliability.About the teamAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Minimum Requirements:Able to participate in a 24x7 on-call rotation3+ years of experience in software development or related field with proficiency in at least one modern programming language such as Java, Typescript, Python, or RubyExperience operating and troubleshooting reliable, scalable software systemsAble to troubleshoot at all levels, from network to operating systems to software applicationsSuccessful applicants must have the legal right to work in GermanyExcellent communication and problem-solving skills across languagesExperience operating 24x7 high-availability, distributed software applications and performance tuning software applications and optimizing fleet utilizationStrong understanding of network fundamentals (DNS, DHCP, TCP/IP, routing, load balancing, load shedding) and experience with monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar)Experience scripting operating system tasks in Bash, Python, etc. and with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar)Experience operating services in AWSAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.m/w/d

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