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Ensemble Health Partners LLC

Senior Patient Access Specialist

Ensemble Health Partners LLC, Defiance, Ohio, United States, 43512


Ensemble Health Partners LLC - Senior Patient Access Specialist - Defiance, Ohio

This position pays between $17.20 - $18.45 based on experience.Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference.This position is an onsite role, and candidates must be able to work on-site at Mercy Defiance Hospital in Defiance, OH.We are searching for the next Patient Access Specialist champion. The Senior Patient Access Specialist is responsible for performing admitting duties for all patients receiving services at Ensemble Health Partners. Additional duties can include training, scheduling, and other senior-level responsibilities. They are responsible for performing these functions while meeting the mission of Ensemble Health Partners and all regulatory compliance requirements.Essential Job Functions:Assign accurate MRNs, complete medical necessity or compliance checks, provide proper patient instructions, collect insurance information, and process physician orders while utilizing an overlay tool and providing excellent customer service as measured by Press Ganey.Serve as the SMART for the department and adhere to Ensemble Health Partners policies while providing excellent customer service with compassion.Operate the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.Utilize quality auditing and reporting systems to ensure accounts are corrected, including accounts for other employees, departments, and facilities.Develop training materials and programs for new hires and provide continuing education to associates in all areas of the revenue cycle.Develop staff schedules within the patient access department.Have on-call responsibilities for the department, including providing after-hours support and guidance, and may be required to work unscheduled times to cover staffing issues.Collect point of service payments in emergency, outpatient, and inpatient situations, including past due balances and offering payment plan options.Conduct audits of accounts to ensure all forms are completed accurately and timely to meet audit standards and provide statistical data.

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