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NTT DATA, Inc.

Client Delivery Executive (f/m/d) SAP/Healthcare

NTT DATA, Inc., New York, New York, us, 10261


Client Delivery Executive (f/m/d) SAP/Healthcare

Date:

Oct 3, 2024Location:

Remote, HE, DECompany:

NTT DATA ServicesCompetitive salary | Germany | remote + travel to Switzerland (Basel region)At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition.NTT DATA Services is currently looking for a

Client Delivery Executive (f/m/d) SAP/Healthcare

for our growing team in Germany.Role responsibilities

Overall delivery accountability for a major client in the Healthcare/Life Sciences (HCLS) area.Responsible for leading/coordinating a team of Client Delivery Executives who drive overall client satisfaction, contracted delivery excellence and POS or better financial performance for a BU.Protects current revenue and ensures continued business growth by avoiding competitive renewals and cultivating growth opportunities.Identifies and assists in closing growth opportunities in the account.Negotiates contracts that are executable and able to deliver SLAs and ‘as sold’ financial performance.Provides strategic direction oversight for all aspects of delivery in the account.Partners with account Client Executives, their leaders and practice Delivery Managers and their leaders to ensure services meet/exceed contractual commitments.Coaches and develops talent to achieve growth, profit, NPS and contractual performance goals.Ensures service delivery leadership, performance, governance, and reference-ability is provided across the portfolio.Multiple years of relevant experience in Service delivery management/as Client Delivery Executive (or similar role).Several years of experience in client management.Ability to lead and influence across large, cross-functional, and global teams.Experience in project and program management.Prior experience in the Healthcare/Life Sciences area.Advanced experience with project and program financial management, budgeting, cost management.Knowledge in the SAP and Data/Data Migration space.Experience defining and negotiating contract terms.Ability to communicate clearly and present to senior leadership.Travel

In this position, you will be required to be on site in Switzerland (Basel region) approx. 2 days/week.Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.About NTT DATANTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success.#LI-EMEA

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